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Guides for running an AMC and field service business

Practical articles for owners and coordinators of service businesses: AMC contracts, choosing field service software, assigning technicians, GST on maintenance services and talking to customers.

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Technician in a mask and gloves applying treatment outdoors
Pest Control

Bed Bug Treatment Cost: How Pest Control Firms Should Price

Bed bug treatment cost for pest control firms: pricing by rooms, beds and sofas, the inspection, two treatment visits and a warranty, with a worked example.

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Rows of security cameras on a wall
CCTV & Security

CCTV Preventive Maintenance: Scope of Work and Report

CCTV preventive maintenance scope of work for installers: camera, recorder, cable, power and network checks, visit frequency, report and a free Excel checklist.

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Electrician testing a panel with a multimeter
AMC Management

Breakdown Maintenance Format for AMC and Service Firms

Breakdown maintenance format for AMC firms: complaint time, equipment, fault, cause, action, parts, downtime and sign-off. Free Excel CSV log download.

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Fire extinguisher mounted on a dark wall
Fire Safety

Fire Extinguisher Refilling Price List: A Format to Set Your Rates

Fire extinguisher refilling price list format for fire safety firms: type, capacity, refill, hydro test and part charges, with a method to set your own rates.

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Two people reviewing documents at a table
AMC Management

AMC Certificate Format for Service Companies

AMC certificate format for service companies: customer, equipment, AMC period, plan, visits, response time and authorised signature. Editable Word file.

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Two security cameras on a pole
CCTV & Security

Access Control System AMC: Scope, Visits and Checklist

Access control system AMC for security installers: controllers, readers, locks, biometric and card devices, visit checklist, response time, exclusions. Excel.

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Lift car buttons on a steel panel
Lift & Elevator

Lift Inspection Report Format for Lift Maintenance Firms

Lift inspection report format for lift AMC firms: lift details, machine room, car, doors, shaft, pit, safety devices, defects, actions and sign-off. Word file.

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Technician in a mask and gloves applying treatment outdoors
Pest Control

Rodent Control Services: How to Run a Commercial Programme

Rodent control services for pest control firms: site survey, bait station map, visit frequency, service log and report for offices, food units and warehouses.

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Hand holding a yellow pressure sprayer
Pest Control

Cockroach Treatment Price: How Pest Control Firms Should Set It

Cockroach treatment price for pest control firms: pricing gel and spray treatments by flat size, kitchen count and follow-ups, with a worked example.

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Wi-Fi security camera on a wall
CCTV & Security

CCTV Installation Charges: How Installers Should Price a Job

CCTV installation charges for security installers: pricing per camera, cabling per metre, recorder setup, mobile view and site extras, with a worked example.

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Wired distribution board with breakers
IT & Computer AMC

UPS AMC: Scope, Visit Checklist and Charges

UPS AMC for service firms: what to cover, preventive visit checklist, battery terms, breakdown response, exclusions and how to price it. Free Excel checklist.

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Close-up of a circuit board with ribbon cables
IT & Computer AMC

Server AMC: Scope, Cost and Terms for IT Service Firms

Server AMC for IT service firms: servers and network devices in scope, visits, response time, parts, backups, exclusions and how to price it. Word terms.

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Gloved hand scrubbing a floor
Cleaning & Housekeeping

Water Tank Cleaning Service: Process, Safety and Report

Water tank cleaning service for cleaning firms: step-by-step process, safety for tank entry, equipment, pricing by tank size and a service report. Free Excel.

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Water purifier beside a kitchen tap
RO & Water Purifier

RO Installation Charges: How Water Purifier Firms Should Price

RO installation charges for water purifier service firms: what the visit includes, extra pipe and fittings, wall mounting, water test, and the AMC.

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Technician servicing an outdoor AC unit with a pressure gauge
AC & HVAC Service

AC Installation Charges: Standard Price and Extras

AC installation charges for AC service firms: standard split and window installation, copper pipe per foot, stands, drilling, extras and a worked price example.

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Close-up of a solar panel
Solar

Solar Inverter Service: Visit Checklist and Common Faults

Solar inverter service for solar O&M teams: preventive visit checklist, reading error codes, common faults, warranty claims with the maker and service records.

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