About ServicePilot: software for the people who run service businesses

ServicePilot in brief

ServicePilot is field service management software (FSM) for businesses that sell service by contract and by call: pest control, RO and water purifier, AC and appliance, CCTV, electrical and plumbing, cleaning, lift, solar, fire safety and IT AMC. It brings customers and sites, AMC contracts, service requests, jobs, technician dispatch, quotations, GST invoices, payments, inventory, attendance and reports into one app that runs in the browser.

Most service businesses in India are not large companies. They are founder-led teams of five to fifty technicians who run on a diary, an Excel sheet and WhatsApp. Enterprise field service software is built for other markets and priced for other budgets, and generic job apps do not know about AMCs, SAC codes or technicians who leave in the middle of the month. ServicePilot is built for this gap.

What ServicePilot does

• Win and keep customers: leads and site surveys, customers, sites and assets, AMC contracts and quotations.
• Run the work: service requests, jobs and the dispatch board.
• Bill and collect: GST invoices, payments, expenses and inventory.
• Manage the business: attendance, branches and roles and reports.

Who it is for

Owners, coordinators and managers of pest control, RO, AC, CCTV, lift and other service businesses, anywhere in India. See areas we serve.

What we believe

• Simple beats complete. Every screen should make sense to an owner, a coordinator or an accountant on their first day.
• Built for India. GST and SAC codes, rupee pricing, WhatsApp and the April to March financial year are part of the product.
• Fair, published prices. Plans by business size, no charge per technician and no commission on your work.
• Your data is yours. We use it only to run ServicePilot for you. See security and privacy.
• Plain claims. We describe what ServicePilot does today, with demo data in every screenshot and no invented numbers.

Who builds ServicePilot

ServicePilot is a product of EZ Solutions India, a software company in India that builds industry-specific software. The team works from Vashi, Navi Mumbai, and supports customers remotely, in the app and by email.

Read why service businesses choose ServicePilot, see the features or pricing.