For lift & elevator businesses
Lift maintenance software for AMCs and breakdown calls
Elevator maintenance and lift AMC software
Field service management software (FSM) for lift companies: preventive visits from the contract, breakdown calls by priority and each lift's statutory checks tracked.
Everyday problems in lift & elevator businesses
- Breakdown calls interrupt the preventive maintenance schedule
- Licence renewals are tracked on paper
- Each lift's history is held by one technician
- Comprehensive and non-comprehensive contracts need different billing
What ServicePilot's lift maintenance software does
- Preventive visits planned from the contract
- Breakdown calls logged and dispatched by priority
- Each lift as an asset with statutory checks tracked
- Both kinds of AMC as plans
A lift company lives on two clocks: the maintenance schedule and the breakdown call. When a breakdown arrives, the schedule slips. Software has to hold both.
What the template sets up
- Services: preventive maintenance and breakdown calls.
- Contracts: comprehensive and non-comprehensive AMC plans.
- Assets: passenger and goods lifts, each with a yearly licence renewal check.
Breakdowns first, schedule intact
Log breakdowns as service requests with high priority. The preventive visits stay on the plan and can be moved on the board.
A history for every lift
Each lift keeps its visits and complaints, so whoever attends the call sees what was done last time. See sites and assets.
A lift contract
- Record the lifts at the site.
- Sell the AMC with its visit frequency.
- Run preventive visits and handle breakdowns.
- Renew contract and licence on time.
ServicePilot features lift & elevator businesses use most
- AMC ContractsAnnual maintenance contracts with plans, covered sites and a visit schedule
- Service Requests & ComplaintsLog a call, raise a request and turn it into a job
- Dispatch BoardAssign technicians, move visits and see who is on a job, on one board
- Customers, Sites & AssetsEvery customer with their sites, contacts and the equipment you service
Frequently asked questions
Frequently asked questions
Lift preventive maintenance, breakdown call, comprehensive and non-comprehensive AMC, passenger and goods lift asset types, and licence renewal tracking.
Yes. Assets can carry a statutory check with an interval, such as a yearly lift licence renewal.
Yes. One contract can cover many sites and lifts.
See ServicePilot set up for lift & elevator
Book a short demo and we will walk through a week of contracts, visits and billing for a business like yours.
Book your free demo
See ServicePilot set up for your trade. Name and mobile are enough, and we will call you to fix a time.