For cleaning services businesses
Cleaning company software for homes, offices and crews
Cleaning service and housekeeping management software
Field service management software (FSM) for cleaning crews: a lead for every crew, a checklist for each service, recurring deep cleans and feedback after each visit.
Everyday problems in cleaning services businesses
- Crews change daily and customers are told late
- Quality is checked by complaint rather than by checklist
- Recurring contracts need the same visits every week
- Hours and shifts are hard to bill
What ServicePilot's cleaning company software does
- Crew assignment, with a primary lead per job
- Checklists per service
- Recurring plans such as a monthly deep clean
- Feedback after each visit
Cleaning is a people business with a schedule attached. The crew is the product, and the crew changes. Software has to make it easy to assign the right people late and to prove the work was done.
What the template sets up
- Services: home deep cleaning, sofa and carpet shampooing, office housekeeping shifts.
- Plans: a monthly deep clean plan.
Crews and checklists
Assign a crew to the job on the board with one lead. Each service has a checklist, so the same standard is followed whoever goes.
Recurring contracts
Weekly or monthly housekeeping is an AMC with a cadence. Visits appear as jobs without being re-booked.
A recurring office contract
- Create the contract with the shifts.
- Jobs appear for each shift.
- Assign crews.
- Collect feedback and bill monthly.
ServicePilot features cleaning services businesses use most
- Jobs & SchedulingEvery visit planned, scheduled and tracked from creation to completion
- Dispatch BoardAssign technicians, move visits and see who is on a job, on one board
- Customer FeedbackRatings and comments after a job, tied to the visit and the technician
- AMC ContractsAnnual maintenance contracts with plans, covered sites and a visit schedule
Frequently asked questions
Frequently asked questions
Home deep cleaning, sofa and carpet shampooing, office housekeeping shifts and a monthly deep clean plan.
Yes. A job can have several technicians with one primary.
Yes. Customer feedback is recorded against each job.
See ServicePilot set up for cleaning services
Book a short demo and we will walk through a week of contracts, visits and billing for a business like yours.
Book your free demo
See ServicePilot set up for your trade. Name and mobile are enough, and we will call you to fix a time.