Housekeeping contracts go wrong on scope ("that was never included"), manpower ("one person short on Sunday") and money. A clear housekeeping agreement format covers all three. Download the Word file below, fill the brackets and have it reviewed by a lawyer, especially on labour obligations.
Housekeeping agreement format: clauses
- Parties and site.
- Period: start and end, renewal.
- Scope: areas and tasks as per the attached housekeeping checklist.
- Manpower: number by role and shift, working hours and days; relievers for weekly offs and leave.
- Consumables and machines: supplied by [contractor / client], list attached.
- Supervision and reporting: supervisor, daily checklist, monthly report.
- Fee and billing: Rs [ ] per month [or per person per month by role], taxes as applicable, billed monthly, payable within [days].
- Staff: employed by the contractor, who is responsible for wages and statutory obligations as required by law; uniforms and ID cards.
- Conduct and security: site rules, police verification if required by the client.
- Complaints: how logged, response time; any agreed deductions for uncovered shifts.
- Notice and termination: [30] days by either party.
Before signing
- Survey the site and agree the area list.
- Agree the manpower table and reliever cover in writing.
- Match the fee to the housekeeping quotation.
Run the contract day to day
Use the duty roster and checklist on site. ServicePilot's cleaning template keeps the site, contract, recurring jobs, complaints and monthly billing together.
