A housekeeping contract is judged every day: is every area covered, on every shift? A housekeeping duty roster format makes that visible for each site, a week ahead, including weekly offs and relievers. Download the CSV below.

Housekeeping duty roster format: columns

  • Site, week starting
  • Staff name, role (housekeeper, supervisor, pantry)
  • Shift (morning, general, evening, night)
  • Monday to Sunday: area assigned or "OFF"
  • Reliever for the weekly off
  • Remarks (training, double shift)

Making the roster

  1. List the areas and shifts the contract requires.
  2. Assign each staff member an area per shift.
  3. Spread weekly offs so the site is never short.
  4. Name a reliever for every off day.
  5. Share with staff and the site supervisor by Saturday.

Daily changes

  • Absent staff: assign the reliever and update the roster the same morning.
  • Client requests (event, deep cleaning): note extra staff and hours.
  • Keep the changes; they are the basis for the month's attendance and billing.

Roster, attendance and billing

The roster says who should be there; attendance says who was. Compare them weekly. Use the housekeeping checklist for what each person does in their area.

From roster to records

ServicePilot records daily attendance and leave with branch-wise views, so the roster and who actually reported can be compared. See housekeeping management software.

In ServicePilotSee technician attendance tracking in ServicePilotHow ServicePilot handles this for your business, with a free demo.