An AMC certificate is the paper a customer shows when someone asks "is this lift, AC plant or fire system under maintenance?" It is short, and it should be issued on the day the contract starts. Download the Word file below and add your letterhead.
AMC certificate format: what to include
- Letterhead and certificate number
- Customer name and site address
- Equipment covered, with make, model and serial numbers
- AMC number, start date and end date
- Plan: comprehensive or non-comprehensive
- Number of visits and breakdown response time
- Authorised signatory, designation and date
Keep it truthful
- Issue it only while the AMC is active; show the end date.
- List only equipment that is actually covered.
- Issue a new certificate at renewal; never alter the old dates.
Related documents
The certificate sits beside the AMC contract, the AMC letters and the renewal letter. For finished jobs, use the work completion certificate format.
Generate it from the contract
In ServicePilot the AMC contract already holds the customer, equipment, period and plan, so the certificate repeats facts you have recorded once.
