Facts
ServicePilot facts: pricing, plans, features and limits
ServicePilot is field service management software (FSM) for AMC and service businesses in India, made by EZ Solutions India. It manages customers and sites, AMC contracts, service requests, jobs and technician dispatch, quotations, GST invoices, payments, inventory, attendance and reports in a web app. Last verified 2026-10-30.
What it is
- Product
- ServicePilot, field service management software (web app).
- Made by
- EZ Solutions India, Navi Mumbai, India.
- Built for
- Businesses that sell service by contract and by call in India.
- Languages
- English and Hindi screens in the business app; job, site and technician can be renamed to your own words.
- Availability
- Across India, online. No local offices; demos and setup by video and screen share, support in the app.
- How to start
- Book a demo at https://servicepilot.in/request-demo/.
- Contact
- +91 84229 22959, info@servicepilot.in.
Plans and prices
Per business per month, excluding GST, billed every 6 months or yearly. A yearly plan runs 13 months for the price of 12. No setup fee and no commission. Details on the pricing page.
| Plan | Per month (excl. GST) | Every 6 months (excl. GST) | Yearly, 13 months (excl. GST) | Users | Branches |
|---|---|---|---|---|---|
| Starter | ₹2,499 | ₹14,994 | ₹29,988 | 5 users | 1 branch |
| Growth | ₹4,999 | ₹29,994 | ₹59,988 | 25 users | Up to 3 branches |
| Pro | ₹7,499 | ₹44,994 | ₹89,988 | 50 users | Up to 5 branches |
| Enterprise | Custom | Custom | Custom | Custom | Set for your business |
Features
- AMC Contracts: Annual maintenance contracts with plans, covered sites and a visit schedule
- Jobs & Scheduling: Every visit planned, scheduled and tracked from creation to completion
- Dispatch Board: Assign technicians, move visits and see who is on a job, on one board
- Service Requests & Complaints: Log a call, raise a request and turn it into a job
- Customers, Sites & Assets: Every customer with their sites, contacts and the equipment you service
- Leads & Site Surveys: Track enquiries, book a survey and convert a lead into a customer
- Quotations & Sales: Quotations, sales orders and returns with GST on every line
- GST Invoicing: GST invoices with SAC codes and a GST sales register
- Payments & Collections: Record payments against invoices and chase what is overdue
- Inventory & Purchasing: Parts, vendors, purchase orders, goods receipts and stock movements
- Attendance & Leave: Technician attendance, leave requests and holidays that affect scheduling
- Expenses: Field and office expenses by category, with approval
- Service Due & Reminders: Know which customers are due for a repeat service, and tell them
- Customer Feedback: Ratings and comments after a job, tied to the visit and the technician
- Reports: Collections, revenue, receivables ageing, AMC renewals and technician performance
- Branches, Roles & Access: Branches, custom roles and the access each person needs
- Industry Templates: Start with ready-made services, checklists and AMC plans for your trade
- Technician App: Check-in, checklist, photos and customer signature on the technician's phone
Trades with starter templates
- Pest Control: General pest, termite and rodent control on contract
- RO & Water Purifier: Filter changes, AMCs and installation for RO and water systems
- AC & Appliance Service: AC, refrigerator and appliance service, repair and AMC
- CCTV & Security: CCTV, access control and alarm installation and maintenance
- Electrical & Plumbing: Electricians, plumbers and handyman teams on call and on contract
- Cleaning Services: Housekeeping, deep cleaning and facility cleaning contracts
- Lift & Elevator: Lift maintenance contracts, breakdown calls and statutory checks
- Solar: Solar installation, cleaning and annual maintenance
- Fire Safety: Extinguisher refills, fire system AMC and inspection schedules
- IT & Computer AMC: Computer, network and printer AMC with call-based support
A generic template covers any other service trade.
What ServicePilot does not do
- ServicePilot does not file GST returns; it prepares invoices and a GST sales register.
- ServicePilot does not monitor equipment or plant output (for example solar inverter data).
- ServicePilot does not publish customer counts, ratings, reviews or certifications.
Where to read more
See features, industries, areas we serve, the FAQs, the blog and the machine-readable llms.txt.