Most owners of service businesses can say how busy they are, and few can say how healthy they are. Reports built from daily records answer that without a month-end scramble.
The reports
- Day summary: jobs, collections and open items for the day.
- Collections and revenue: what came in and what was billed.
- Receivables ageing: unpaid invoices by age.
- GST sales register: invoices with tax for the accountant.
- Jobs completed: volume by service, branch and period.
- AMC renewals: contracts ending soon.
- Technician performance: jobs done and feedback by person.
Numbers worth watching
See technician tracking software for how to read these.
A weekly review
- Open ageing and assign the follow-ups.
- Check renewals due in 30 to 45 days.
- Review technician performance and feedback.
Illustrative example: a Monday review
An owner of a lift service business opens the reports each Monday: dues over 60 days, renewals this month and breakdown jobs by technician. The meeting takes twenty minutes.
Who it is for
Owners, accountants and branch managers.