Why ServicePilot
Why service businesses choose ServicePilot
Built around the AMC, made for technician turnover, priced fairly and published openly.
How ServicePilot differs from a generic job app
Most field service apps were built for one-off jobs in other markets. Here is where ServicePilot is different.
| Question | Typical job app | ServicePilot |
|---|---|---|
| Annual maintenance contracts | Often a recurring job at best | Plans, services on a cadence, covered sites and renewals |
| Technician turnover | Assumes a stable team | Assign late, or let technicians take open jobs |
| GST and SAC codes | A tax field you set up yourself | SAC and rate on each service, a GST sales register |
| Starting point | A blank account | A template for your trade with services, checklists and plans |
| Pricing | Often per user, in dollars, after a demo | Published in rupees, per business |
Before and after ServicePilot
| Job | Without ServicePilot | With ServicePilot |
|---|---|---|
| Contracts | Paper files and an Excel list of expiry dates | AMC plans, covered sites and a renewals report |
| Visit schedule | A diary and reminders on the owner's phone | Visits created from each contract as Planned jobs |
| Dispatch | Phone calls and a WhatsApp group | A board with a lane per technician and open visits |
| Technician leaves | Every visit they owned needs re-planning by hand | Reassign on the board; open jobs can be taken by others |
| Customer calls | Written on paper, lost by evening | Logged against the customer and equipment, turned into jobs |
| Billing | A separate billing package and retyped details | GST invoice from the job or contract with SAC and rate |
| Dues | Remembered, or discovered at month end | Receivables ageing and a collections report |
Six reasons owners give
- It is built around the AMC. Contracts create their own visits and renewals.
- It survives technician turnover. The dispatch board assigns late and shows who is free.
- It knows Indian billing. GST invoices with SAC codes.
- It starts with your trade. Industry templates for ten trades.
- It keeps access in order. Roles and branches.
- It is fairly priced. Plans by business size, no setup fee and no commission.
Frequently asked questions
Questions about choosing ServicePilot
Generic job apps are built around one-off jobs. ServicePilot is built around the AMC: a contract with services on a cadence, covered sites and equipment, and the visits it creates, plus the service due and renewal lists that keep repeat revenue coming.
Accounting software keeps your books. ServicePilot runs the work: contracts, visits, technicians, GST invoices and payments. It does not replace your accountant or your full accounts.
No. Starter is built for one location with a small field team and costs ₹2,499 a month, excluding GST. The same software grows to multiple branches.
You add customers, sites and contracts once, or we can help you load them during onboarding. Ask about this in the demo.
See whether ServicePilot fits the business
Book a short demo and see it with your own services.
Book your free demo
See ServicePilot set up for your trade. Name and mobile are enough, and we will call you to fix a time.