Pricing
Field service software pricing for AMC and service businesses
Starter
One location, a small field team
₹2,499 / month
Billed ₹14,994 every 6 months, or ₹29,988 a year with 1 month extra, excluding GST
Mobile app included
- 5 users
- 1 branch
- Customers, sites and assets
- AMC contracts and visit schedules
- Jobs, scheduling and the dispatch board
- Service requests and complaints
- Customer feedback
- Document and photo storage
Growth
Teams that sell, stock parts and track attendance
₹4,999 / month
Billed ₹29,994 every 6 months, or ₹59,988 a year with 1 month extra, excluding GST
Mobile app included
- 25 users
- Up to 3 branches
- Everything in Starter
- Sales: quotations, orders and returns
- Inventory, vendors and purchase orders
- Expenses and technician attendance
- Reports: collections, revenue and renewals
Pro
Multi-branch operators who need control
₹7,499 / month
Billed ₹44,994 every 6 months, or ₹89,988 a year with 1 month extra, excluding GST
Mobile app included
- 50 users
- Up to 5 branches
- Everything in Growth
- Custom roles and permissions
- Approval workflows
- Branch-wise access and reporting
- More users and branches
Enterprise
Large operators and multi-region teams
Custom
Priced for your users, branches and volumes
Mobile app included
- More than 50 users
- More than 5 branches
- Everything in Pro
- Users, branches and volumes set for your business
- Help setting up services, plans and roles
- Priority support
Prices are per business per month, excluding GST (18% at the time of writing, so Starter is about ₹2,949 a month with GST), billed every 6 months or yearly. A yearly plan runs 13 months for the price of 12.
Limits shown are per plan. Above Pro, Enterprise is priced for your users, branches and volumes.
What each plan includes
Click a plan above to highlight its column.
| Features | Starter₹2,499/month | Growth₹4,999/month | Pro₹7,499/month | EnterpriseCustom |
|---|---|---|---|---|
| Limits | ||||
| Users | 5 | 25 | 50 | Custom |
| Branches | 1 | Up to 3 | Up to 5 | Custom |
| Customers and contracts | ||||
| Customers, sites, contacts and assets | ||||
| AMC contracts, plans and visit schedules | ||||
| Leads and site surveys | ||||
| Quotations, sales orders and returns | ||||
| Running the work | ||||
| Service requests and complaints | ||||
| Jobs, scheduling and the dispatch board | ||||
| Technician mobile app | ||||
| Service due reminders | ||||
| Customer feedback | ||||
| Money and stock | ||||
| GST invoices and payments | ||||
| Inventory, vendors and purchase orders | ||||
| Expenses | ||||
| Reports | ||||
| Team and control | ||||
| Technician attendance, leave and holidays | ||||
| Built-in roles and permissions | ||||
| Custom roles | ||||
| Approval workflows | ||||
Why ServicePilot publishes its field service software pricing
Many field service software companies only share a price after a sales call. We think an owner should know the cost before giving up an afternoon, so every plan is on this page, with no setup fee. Read why service businesses choose ServicePilot. For how prices compare across the market and what to ask any vendor, read field service software price in India.
Which plan is right for my business?
- Starter runs the core: customers, AMC contracts, jobs, the dispatch board, service requests and feedback, for one location and 5 users.
- Growth adds quotations and sales, inventory and purchasing, expenses, technician attendance, and reports, for up to 3 branches and 25 users.
- Pro adds custom roles and approval workflows, with up to 5 branches and 50 users.
- Enterprise suits larger operators, with limits set to fit.
Not sure? Book a demo and we will suggest the plan that matches your team; you can change plans later.
Frequently asked questions
Pricing questions
Per business, on a plan priced per month and billed every 6 months or yearly: Starter at ₹2,499, Growth at ₹4,999 and Pro at ₹7,499, excluding GST. Each plan sets only the number of users and branches; there is no limit on customers, jobs or AMC contracts. Large businesses get a custom Enterprise plan.
No. Prices are shown excluding GST; GST at the applicable rate (18% at the time of writing) is added on the invoice. For example, Starter at ₹2,499 a month is about ₹2,949 a month with 18% GST, and you can claim input tax credit if you are GST-registered.
No. Plans are billed every 6 months or once a year. Paying yearly gives you 13 months for the price of 12, on every plan.
The business app has English and Hindi screens, and you can rename job, site and technician to the words your team uses.
No. Each plan includes a number of users, 5 on Starter, 25 on Growth and 50 on Pro, and you are not charged per job or per visit.
Starter suits one location with a small field team. Growth suits teams that also sell, hold stock, track attendance and want reports. Pro suits multi-branch operators who need custom roles and approvals. Book a demo and we will suggest one.
Yes. An upgrade takes effect straight away and counts the value left in your current period. A downgrade takes effect at renewal, after a check that your current usage fits the smaller plan.
Move up to the next plan, or ask us about Enterprise for more than 50 users or 5 branches.
Yes. Every plan includes the ServicePilot mobile app for technicians and supervisors at no extra cost. Each person who signs in counts as one of the plan's users. The office works in the web app.
Messages and extra file storage are not part of the plan price. You buy SMS, email and WhatsApp message packs and more storage inside the app when you need them, so you pay only for what you send and store.
No. Book a demo and we will guide you through adding your services, customers and team.
No. ServicePilot is a flat subscription. We take no commission on your jobs, invoices or payments.
Not sure which field service software plan fits?
Book a short demo and we will suggest the right plan for your team and volumes.
Book your free demo
See ServicePilot set up for your trade. Name and mobile are enough, and we will call you to fix a time.