Field service software prices are hard to compare because vendors count different things. A fair comparison starts with the same questions asked of each.
Field service software price: What drives the price
- Users: some charge per login, which punishes a business with many technicians.
- Branches and volume: limits on branches, customers, jobs or contracts.
- Modules: sales, inventory, attendance or reports may be extra.
- Messaging: WhatsApp and SMS often cost extra per message.
- Support and setup: sometimes included, sometimes a separate fee.
Questions to ask any vendor
- What is the total yearly cost in rupees, including GST?
- What counts as a user, and are technicians included?
- What happens if I exceed a limit?
- Is there a setup or training fee?
- Which features are only in higher plans?
- Can I leave and take my data?
Published prices help
When prices are on the website you can compare before you spend an afternoon on a demo. ServicePilot publishes its plans: Starter, Growth and Pro, per business and not per technician, with a custom Enterprise plan. For a method of choosing, read how to choose field service software.
