"Lift maintenance software" and "elevator AMC software" are searched by owners who juggle two clocks: the monthly maintenance schedule and the 2 am breakdown call.
Problems lift maintenance software should solve for a lift and elevator business
- Breakdown calls interrupt the preventive maintenance schedule.
- Licence renewals are tracked on paper.
- Each lift's history is held by one technician.
- Comprehensive and non-comprehensive contracts need different billing.
- Societies with many lifts are hard to track.
What it must do
- Lift records: each lift with capacity, make, site and history
- AMC plans: comprehensive and non-comprehensive
- Preventive visits: monthly visits planned from the contract
- Breakdown calls: priority logging and dispatch
- Statutory dates: licence and inspection due dates
- Billing: GST invoices and payments, quarterly if needed
Questions to ask before you buy
- Can I record each lift and its inspection due date?
- Does a breakdown call push preventive visits aside, or do both stay visible?
- Can one contract cover many lifts at many sites?
- Can technicians see lift history before attending?
How ServicePilot handles lift and elevator
ServicePilot's lift template adds preventive maintenance and breakdown calls, comprehensive and non-comprehensive AMC plans, passenger and goods lift asset types and a yearly licence renewal check. See ServicePilot for lifts.
Related: lift AMC agreement format, lift AMC cost and lift maintenance checklist.
