Offices and factories depend on doors that open for the right people. An access control system AMC keeps readers, locks and controllers working, and keeps the user list correct. Below is the scope to quote and a visit checklist to run.
Access control system AMC: scope
- Controllers and power supplies with battery backup
- Card, biometric and face readers
- Electric locks, door closers, exit buttons, door contacts
- Software: server or cloud, user lists, time sync, backups
- Preventive visits a year and breakdown response time
- Exclusions: damaged cards, vandalism, door and frame damage, software upgrades and new doors unless listed
Visit checklist
- Test each door: read, unlock, relock, door-held alarm
- Clean readers and check sensor response
- Check lock strike alignment and power supply voltage
- Test battery backup
- Sync date and time; check logs are writing
- Review the user list against the customer's current staff
- Back up the configuration
Download the CSV for Excel below; it has a row per door per visit.
Pricing
Per door, with device rates by type, visits and response time. Use the method in CCTV AMC charges, and list the devices in the AMC contract.
Doors as assets
In ServicePilot each reader and controller is an asset on the customer's site and the AMC creates the visits.
