The best time to quote a CCTV AMC is the week the installation warranty ends. The customer has seen the system work and does not want it to stop. This CCTV AMC quotation format puts the system, the visits and two price options on one page. Download the Word file below.
CCTV AMC quotation format: system covered
- Cameras: [ ] dome, [ ] bullet, [ ] PTZ, resolution, make
- Recorder: NVR / DVR, channels, make
- Hard disk: capacity
- Power supply / PoE switch, UPS if covered
- Monitor and remote viewing set-up
Plans and price (fill your own figures)
- Non-comprehensive: [4] preventive visits, breakdown calls attended, labour on repairs; parts charged. Rs [ ] per camera per year (minimum Rs [ ] per site).
- Comprehensive: non-comprehensive plus listed parts (cameras, adaptors, connectors [, hard disk]). Rs [ ] per camera per year.
- Total per year, each plan, taxes as applicable.
Work the price from your costs: see CCTV AMC charges.
What each visit includes
Camera cleaning and image check, recording and storage days, hard disk health, date and time, power and cabling, remote viewing. Attach the CCTV maintenance checklist so the customer sees the scope.
Exclusions and terms
- Physical damage, tampering, lightning and power surges, rodent damage to cables
- Shifting cameras or adding new ones (quoted separately)
- Internet and mobile data
- Payment: [in advance / half-yearly]. Breakdown response: within [hours]. Validity: [ ] days.
From quote to contract
When accepted, use the CCTV AMC contract format. ServicePilot keeps the quotation, the cameras as equipment on the site and the AMC visit schedule on the same customer.
