Use this CCTV AMC contract format as a master and edit the schedule per site. Download the Word file.
CCTV AMC contract format: Parties and site
Service provider: [company, address]. Customer: [name, address]. Site: [address].
Equipment covered
[Cameras: make, model, qty, location] [Recorder: make, model, channels] [Switch, power supply, cabling] Items not listed are not covered.
Preventive visits
[Number] visits per year at [interval]: clean lenses and housings, check focus and angles, recording and playback test, storage check, backup, connections and power.
Breakdown calls
Response within [hours] on working days; [number] visits included.
Parts and labour
Labour included. Parts: [included list / chargeable]. Hard disk replacement: [terms].
Exclusions
Damage from vandalism, theft, water, fire, lightning or power surges; network or ISP faults; changes by others.
Customer duties
Safe access, stable power and internet, and prompt notice of faults.
Fee and payment
Fee Rs [amount] plus GST [rate]% payable [terms].
Term, renewal and termination
Term [start] to [end]; renewal by written confirmation; termination on [days] days notice.
Use it, then stop retyping it
Put every camera on the contract and plan quarterly visits. See CCTV AMC software and the general AMC contract format.
