Offices, restaurants, food units and warehouses buy rodent control services because one sighting can cost them a client or an audit. What they pay for is a programme they can show: a map, a log and a report. Here is how to run it. Download the bait station log below.
Site survey
- Walk the site with the client: entry points, drains, garbage area, stores, kitchen, false ceilings
- Note signs of activity (droppings, gnaw marks, runways) and proofing gaps
- Agree the area in scope and the visit frequency
Station map
- Number every station and mark it on a simple site plan
- Outer ring: boundary and building walls; inner ring: stores and kitchens (traps or glue boards where baits are not suitable)
- Use tamper-resistant stations wherever people, children or pets could reach them
Rodent control services: each visit
- Check every station: bait taken, trap catch, damage, missing
- Refill or replace, and remove carcasses
- Record each station in the log
- Note new activity and proofing work the client should do
- Get the site's signature
Report to the client
Each month, send a short summary: stations with activity, trend against last month, and open proofing points. Use the pest control service report format for the visit report and the pest control agreement format for the contract.
Running it in software
In ServicePilot a commercial client's site holds the AMC, and the AMC creates the visits; the pest control template records treatments on each visit. Station-wise logging can be kept in the attached log until a station checklist is added to your template.
