Customers expect RO installation to be quick and cheap, and it can be, if you fix a standard charge and itemise the extras. A clear list of RO installation charges stops arguments at the door and makes the first visit the start of an AMC.
What a standard installation includes
- Visit and wall mounting
- Inlet connection with a standard length of pipe and one valve
- Drain connection
- TDS check at inlet and outlet
- Test run, tank fill check, demo to the customer
RO installation charges: extras
- Extra pipe per metre, extra valves and fittings
- Booster pump where pressure is low
- Pre-filter or sediment housing for dirty water
- Uninstall and reinstall when the customer shifts
- Out-of-area travel
Worked example (illustrative, not a market rate)
- Standard installation: Rs 400
- 3 metres of extra pipe: 3 x Rs 30 = Rs 90
- One extra valve: Rs 80
- Total: Rs 570
Make installation the first AMC visit
At installation you know the model, the TDS and the date: everything needed to plan filter changes. Record the purifier on the customer, set the first filter due date, and offer a yearly plan priced from water purifier AMC charges. In ServicePilot the purifier is an asset, and filter change reminders go out on time. Use the RO service report format for the visit.
