RO AMC software has a narrow job: every purifier gets its filter and membrane on time, every contract renews, and every part used is recorded.
Problems RO AMC software should solve for a RO and water purifier business
- Filter changes are due on different dates for hundreds of customers.
- Customers forget to renew and switch to the next seller.
- Parts used on a visit are not recorded, so stock is a guess.
- Warranty and AMC status of a purifier is hard to check on a call.
What it must do
- Purifier records: model, install date, warranty and service history
- AMC plans: with filters or service-only
- Visit schedule: filter and membrane visits created from the contract
- Service due list: who is due for a filter change
- Parts used: filters and membranes recorded on the job
- Invoices: GST with SAC codes
Questions to ask before you buy
- Can I record each customer's purifier and last filter change?
- Does the AMC create filter-change visits?
- Can I see who is due next month?
- Does it track parts and stock?
- What does it cost per year?
How ServicePilot handles RO and water purifier
ServicePilot's RO template adds installation, filter and cartridge change, membrane replacement and a service visit, plus RO AMC plans with filters or service-only. See ServicePilot for RO.
Related: RO filter change reminder system, water purifier AMC charges and RO AMC contract format.