Pest control software for small business is not about fancy features. It is about never missing a follow-up, knowing which contract is due, and being able to show a customer what was treated and when.
Problems pest control software should solve for a pest control business
- Repeat treatments live in a diary, so some customers are missed.
- Follow-up visits are forgotten after the first treatment.
- Customers dispute whether a treatment was done.
- Renewals depend on someone remembering to call.
- Technicians leave and take customer knowledge with them.
What it must do
- AMC plans: home and commercial contracts with treatments on a cadence
- Follow-up reminders: the next visit is suggested after each treatment
- Service records: what was done, where, by whom
- Checklists and photos: the same standard for every technician
- Assignment: late assignment and open jobs
- Billing: SAC code and GST per treatment
Questions to ask before you buy
- Does it create follow-up and AMC visits automatically?
- Can I record chemicals and quantities per visit?
- Can technicians see a checklist per treatment?
- Does it handle home and commercial contracts differently?
- What is the monthly cost for my number of technicians?
How ServicePilot handles pest control
ServicePilot's pest control template adds general pest control, cockroach gel, termite, bed bug, mosquito, rodent and insect trap services with checklists and home and commercial AMC plans (pest control uses SAC 998531 in the template, which you should confirm with your accountant). See ServicePilot for pest control.
Related: pest control service report format, agreement format and how to price a 2BHK treatment.
