Search for facility management software in India and you find two kinds: tools for one building owner (assets, work orders, visitors) and tools for the FM companies that serve many clients. If you run housekeeping and technical services across offices, societies and factories, you need the second kind.
What facility management software in India must do for an FM firm
- Sites and contracts: every client site with its scope, staff count and monthly value
- Staff deployment and attendance: who is posted where today, leave and relievers
- Recurring jobs: housekeeping and technical rounds with checklists
- Complaints: client calls logged, assigned and closed
- AMC visits: AC, DG, lifts, fire equipment on schedule, with the equipment history
- Consumables: stock issued per site, so cost per contract is visible
- Billing: monthly invoices per contract and dues by client
Questions to ask before you buy
- Is it built for an FM company with many clients, or for one building?
- Can a supervisor see today's sites, staff and open complaints in one screen?
- Are housekeeping checklists and equipment AMCs in the same system?
- Does it bill monthly contracts and show what each client owes?
Where ServicePilot fits
ServicePilot is field service software for service businesses in India. For FM and housekeeping firms it holds client sites and equipment, recurring jobs with checklists, attendance and leave, complaints, AMC contracts, inventory and invoicing. It does not do building automation, visitor management or space booking. See housekeeping management software.
