Use these fields for a CCTV preventive maintenance report.
CCTV service report format: Header and site
Company, report no., date, technician; customer, site address and AMC number.
Camera-by-camera check
- Camera ID and location
- Image quality, focus and angle: OK / needs action
- Lens and housing cleaned
- Night vision working
Recorder and storage
- Recording status on all channels
- Playback test done
- Storage used and days of retention
- Date and time correct; backup taken
Power and network
Power supply, UPS, cabling and connections; network or remote-view status.
Faults and parts
Faults found, repaired or pending, parts replaced.
Recommendations and sign-off
Advice to the customer, next visit due, technician and customer signature.
See CCTV AMC software and the job records in ServicePilot.
Treat this CCTV service report format guide as a starting point and adapt it to your own business. If you would like help applying the CCTV service report format to your own services and customers, book a demo and we will walk through it with you.
