Use this AC AMC agreement format as a master and change the schedule per customer. Download the Word file and edit the bracketed fields.
AC AMC agreement format: Parties and site
Service provider: [company, address]. Customer: [name, address]. Site: [address].
Equipment covered
[Make, model, capacity, quantity, location, serial no.] Units not listed are not covered.
Services and visits
[Number] scheduled services per year at [interval]. Each service: filter and coil cleaning, drain check, gas pressure check, electrical check.
Breakdown calls
Response within [hours] on working days; [unlimited / number] breakdown visits.
Parts
[Comprehensive: labour and listed parts included] / [Non-comprehensive: parts chargeable]. Excluded: [compressor, PCB, outdoor unit damage].
Exclusions
Damage from misuse, power surges, water or fire; unauthorised repair; consumables such as gas unless stated.
Customer duties
Access to units and power, a contact person, and early notice of problems.
Fee and payment
Fee Rs [amount] plus GST [rate]% for the term. Payment: [advance / instalments].
Term, renewal and termination
Term [start] to [end]; renewal by written confirmation; termination on [days] days notice.
Use it, then stop retyping it
Put each unit on the contract and plan the services before summer. ServicePilot keeps AMC contracts with covered units and creates the visits. Read AC service management software and the general AMC contract format.
