AMC management software India buyers search for is usually one of two kinds: a cheap tracker that stores contract dates, or a field service system that also schedules visits and bills. Know which you need before you compare prices.

Problems AMC management software should solve for a service business

  • Contracts are in files and sheets, so a renewal date is missed.
  • Visits are not planned from the contract, so they depend on someone remembering.
  • Customers with several sites or products are hard to track.
  • Invoices are retyped, and GST details differ from bill to bill.

What it must do

  • Contract plans: save your packages once and copy them to each customer
  • Covered sites and equipment: each contract lists what it covers
  • Visit schedule: visits are created from the contract and become jobs
  • Renewals: a list of what ends soon, with value
  • GST invoices: SAC code and rate on every service
  • Reports: dues, renewals and visits done

Questions to ask before you buy

  1. Does a contract create its own visits, or do I schedule each one?
  2. Can one contract cover several sites and services on different intervals?
  3. Is there a renewal list or report?
  4. Are SAC codes and GST handled?
  5. What are the limits on users, contracts and storage?
  6. What does it cost per year, all in?

How ServicePilot handles service

ServicePilot is built around the AMC: plans with services on a cadence, covered sites and assets, visits merged and created as jobs, a renewals report, and GST invoices. Starter is ₹2,499 a month for one location; see pricing and AMC contracts.

Related: free AMC tracker in Excel, how to calculate AMC charges and field service software price in India.

In ServicePilotSee AMC management software in ServicePilotHow ServicePilot handles this for your business, with a free demo.