Solar maintenance software matters because installation is a one-time sale and O&M is the recurring one. The business is only as good as its follow-up.
Problems solar maintenance software should solve for a solar business
- Surveys and quotes are slow and inconsistent.
- After installation the customer is forgotten.
- Panel cleaning visits are scattered across the city.
- Warranty tracking for panels and inverters is a spreadsheet.
What it must do
- Plant records: capacity, panels, inverter, warranty
- O&M AMC: cleaning and inverter service on a cadence
- Scheduling: group visits by area and assign technicians
- Surveys and quotes: roof details and quotations
- Faults: complaints logged against the plant
- Billing: GST invoices per contract
Questions to ask before you buy
- Can I record each plant and its equipment warranty?
- Does the AMC create cleaning visits?
- Can I group visits by area?
- Can I log faults and link them to jobs?
How ServicePilot handles solar
ServicePilot's solar template adds panel cleaning, inverter service and a solar O&M AMC with rooftop plant and inverter asset types. See ServicePilot for solar.
Related: solar panel maintenance cost.