---
title: "Technician Mobile App for Field Service Jobs | ServicePilot"
description: "The ServicePilot technician app: check in with GPS and a selfie, follow the checklist, add photos and materials, and take the customer's signature on site."
url: https://servicepilot.in/features/technician-app/
canonical: https://servicepilot.in/features/technician-app/
site: ServicePilot
section: Features
updated: 2026-10-30
language: en-IN
---

ServicePilot feature

# Technician app for on-site work

The ServicePilot technician and supervisor mobile app is built for on-site work: check-in and check-out with GPS and a selfie, the service checklist, materials used, photos and the customer's signature. Everything captured appears on the job in the web app, where the office schedules, assigns and reviews.

## Field service technician app

Field service management software (FSM) with a mobile app for technicians and supervisors: GPS and selfie check-in, the service checklist, materials, photos and the customer's signature.

The technician app is where the visit happens. The technician opens an assigned job, checks in on arrival, works through the checklist and takes the customer's signature. The office sees the record on the job as it is completed.

## What the technician app does

- Check-in and check-out with GPS and a selfie.
- The checklist for the service, with required photos before and after.
- Materials used, recorded on the job.
- Customer signature on completion.

## How it fits with the web app

The web app handles [job scheduling](https://servicepilot.in/features/jobs-and-scheduling/), the [dispatch board](https://servicepilot.in/features/dispatch-board/), and review of completed jobs. The technician app's check-ins, photos and signatures appear on the job as records you can read.

## Consent

Because the app uses location and a camera, staff accept a one-time consent on first login rather than at every check-in.

## A visit in the app

- The technician opens an assigned job.
- Checks in on arrival.
- Works through the checklist with photos.
- Takes the signature and checks out.

## Why consent comes first

On-site proof matters to customers, and it also involves a technician's location and photo. That is why staff give consent once, at first login, and why the data is used only to run ServicePilot for the business.

## Who it is for

Technicians and supervisors. Office roles use the web app.

## Related ServicePilot features

- [Jobs & Scheduling Every visit planned, scheduled and tracked from creation to completion](https://servicepilot.in/features/jobs-and-scheduling/)
- [Dispatch Board Assign technicians, move visits and see who is on a job, on one board](https://servicepilot.in/features/dispatch-board/)
- [Customer Feedback Ratings and comments after a job, tied to the visit and the technician](https://servicepilot.in/features/customer-feedback/)
- [Attendance & Leave Technician attendance, leave requests and holidays that affect scheduling](https://servicepilot.in/features/attendance-and-leave/)

## Guides on this topic

[Field Service Software Technician Tracking Software: What to Track and What Not To Technician tracking software for service firms: what to track (jobs, attendance, availability, completion), what not to, and how to do it without GPS spying. Read the article](https://servicepilot.in/blog/field-service-software/technician-tracking-software/)

## Frequently asked questions

**Q: Is there a technician mobile app?**
A: Yes. Technicians and supervisors use the ServicePilot mobile app for check-in, the checklist, materials, photos and the customer's signature. The office works in the web app.

**Q: What does the technician app do?**
A: Check in and out with GPS and a selfie, show the checklist, record materials and photos, and take the customer's signature on completion.

**Q: Do technicians need the app?**
A: The office works in the web app. Technicians use the mobile app on site; jobs can also be assigned to staff who do not use it.

**Q: Are GPS and selfie required?**
A: They are part of check-in. Staff accept a one-time consent on first login.

[Book a free demo](https://servicepilot.in/request-demo/) [See pricing](https://servicepilot.in/pricing/)