---
title: "Technician Attendance and Leave Management | ServicePilot"
description: "Record technician attendance, leave requests and holidays, and see them on the dispatch board so nobody is assigned a job on their day off."
url: https://servicepilot.in/features/attendance-and-leave/
canonical: https://servicepilot.in/features/attendance-and-leave/
site: ServicePilot
section: Features
updated: 2026-10-30
language: en-IN
---

ServicePilot feature

# Attendance and leave management for field technicians

ServicePilot records daily attendance for office staff and technicians, handles leave requests with approval, and keeps a holiday calendar. Approved leave blocks a move on the dispatch board, so a visit is never given to someone who is away.

## Attendance app for field staff and leave management software

Field service management software (FSM) with daily attendance for office staff and technicians, leave requests with approval and a holiday calendar the dispatch board respects.

Attendance on its own is an HR record. In a field business it is also a scheduling input: who is available today. ServicePilot connects the two, so leave is a constraint on the dispatch board and not an afterthought.

## Attendance

- Daily attendance with a status for each person.
- Branch-wise views for managers.
- History per person.

## Leave and holidays

Staff request leave by type, and it is approved or declined. A holiday calendar covers public holidays and company days off. Weekly offs are part of each person's profile.

## Scheduling that respects it

On the [dispatch board](https://servicepilot.in/features/dispatch-board/), a move to a person with approved leave is refused, and a weekly off shows a warning. A technician already on a job still shows as "On a job" even on their day off.

## A leave request

- The technician requests leave for dates and a type.
- The manager approves.
- The board reflects it straight away.

## Illustrative example: Diwali week

A cleaning services business in Lucknow loads the holiday calendar and approves leave for six staff. Visits for that week are scheduled around it, and the coordinator moves four jobs earlier.

## Who it is for

Branch managers and office staff who dispatch technicians.

## Related ServicePilot features

- [Dispatch Board Assign technicians, move visits and see who is on a job, on one board](https://servicepilot.in/features/dispatch-board/)
- [Branches, Roles & Access Branches, custom roles and the access each person needs](https://servicepilot.in/features/branches-and-roles/)
- [Reports Collections, revenue, receivables ageing, AMC renewals and technician performance](https://servicepilot.in/features/reports/)
- [Expenses Field and office expenses by category, with approval](https://servicepilot.in/features/expenses/)

## Guides on this topic

[Cleaning & Housekeeping Housekeeping Duty Roster Format for Cleaning Contractors Housekeeping duty roster format for cleaning contractors: staff, shifts, areas, weekly offs and relievers by day, for each client site. Free Excel CSV download. Read the article](https://servicepilot.in/blog/cleaning-housekeeping/housekeeping-duty-roster-format/)[Cleaning & Housekeeping Facility Management Software in India for FM Service Firms Facility management software in India for FM and housekeeping firms: sites, staff deployment, attendance, complaints, AMC visits, consumables and billing. Read the article](https://servicepilot.in/blog/cleaning-housekeeping/facility-management-software-india/)[Cleaning & Housekeeping Housekeeping Checklist Format: Daily, Weekly and Monthly Housekeeping checklist format for offices, societies and clinics: daily, weekly and monthly tasks by area, with sign-off columns. Free Excel CSV download. Read the article](https://servicepilot.in/blog/cleaning-housekeeping/housekeeping-checklist-format/)

## Frequently asked questions

**Q: Can staff apply for leave?**
A: Yes. A leave request goes to the approver and shows its status. Leave types and holidays are set in settings.

**Q: Does leave affect scheduling?**
A: Yes. Approved leave blocks assigning a job on that day; a weekly off only warns.

**Q: Is attendance included in every plan?**
A: Attendance and leave are part of the Growth plan and above.

[Book a free demo](https://servicepilot.in/request-demo/) [See pricing](https://servicepilot.in/pricing/)