--- title: "AMC Management Software for Service Firms | ServicePilot" description: "AMC management software to run annual maintenance contracts: plans, covered sites, assets, visit schedules and renewals for pest control, RO, AC and lift firms." url: https://servicepilot.in/features/amc-contracts/ canonical: https://servicepilot.in/features/amc-contracts/ site: ServicePilot section: Features updated: 2026-10-30 language: en-IN --- ServicePilot feature # AMC management software for annual maintenance contracts ServicePilot manages the whole life of an annual maintenance contract (AMC): a plan with services and visit frequency, the sites and assets it covers, the visit schedule it creates, and the renewal. Every planned visit becomes a job a technician can be assigned to, so nothing falls between the contract and the visit. ## AMC management software for India's service businesses Field service management software (FSM) that runs each AMC from plan to renewal: services on a cadence, covered sites and assets, and every planned visit turned into a job. For most service businesses the AMC is the business: it brings predictable income, repeat visits and a reason to be in touch all year. It is also easy to run badly. A contract lives in a file, the visit dates in a diary, and the renewal in someone's memory. ServicePilot keeps the contract, its visits and its renewal in one record. ## AMC management software: plans, services and visit frequency - AMC plans: save the packages you sell, such as a home pest control AMC or a split AC AMC with three services, with their services and term. - Services with a cadence: each line is a service from your catalogue with "every N days, weeks or months", or "on request" for work done only when called. - Edit per customer: a plan is copied onto the contract, so you can change one customer's lines without touching the plan. - Coverage type: record what the contract covers, for example labour only or labour with parts. ## Sites and assets covered A contract can cover several sites, and each site can list the equipment under contract. Every covered site gets its own service lines, so a customer with a head office and two branches is one contract with three sets of visits. Equipment is kept with the customer under [sites and assets](https://servicepilot.in/features/customers-sites-assets/), so a technician arrives knowing what is installed. ## A visit plan, not just a date From the start date to the end of the term, ServicePilot works out every visit due and merges visits that fall within 3 days of each other, so the monthly treatment and a fortnightly fogging that lands two days later are one trip, not two. A contract with several sites gets one job per covered site per visit. Jobs are created ahead of the date, using the lead time on the contract, and appear on the [dispatch board](https://servicepilot.in/features/dispatch-board/). ## How an AMC runs in ServicePilot - Pick a plan for the customer and choose the sites and equipment covered. - Review the lines and the term, then activate the contract. - Visits appear as planned jobs, ready to be [scheduled](https://servicepilot.in/features/jobs-and-scheduling/) and assigned. - Invoices follow the contract, with [GST](https://servicepilot.in/features/gst-invoicing/) on the bill. - Renew in time: the contract moves to renewal and the [AMC renewals report](https://servicepilot.in/features/reports/) lists it. ## Illustrative example: a water purifier business with 400 contracts A business in Pune sells a yearly RO contract with filter changes every four months. Each contract is created from one plan. Three visits per contract become three planned jobs, so about twelve hundred visits are known a year ahead. The coordinator sees next week's visits on the board, and the renewals report lists the contracts ending in the next 45 days, so the calls start before the contract lapses. ## Who it is for Any business that sells service by contract: [pest control](https://servicepilot.in/industries/pest-control/), [RO and water purifier](https://servicepilot.in/industries/ro-water-purifier/), [AC and appliance service](https://servicepilot.in/industries/ac-and-appliance-service/), [lifts](https://servicepilot.in/industries/lift-and-elevator/), [CCTV](https://servicepilot.in/industries/cctv-and-security/), [solar](https://servicepilot.in/industries/solar/), [fire safety](https://servicepilot.in/industries/fire-safety/) and [IT](https://servicepilot.in/industries/it-amc/). New to contracts? Read [the AMC contract format](https://servicepilot.in/blog/amc-management/amc-contract-format/). ## Related ServicePilot features - [Jobs & Scheduling Every visit planned, scheduled and tracked from creation to completion](https://servicepilot.in/features/jobs-and-scheduling/) - [Service Due & Reminders Know which customers are due for a repeat service, and tell them](https://servicepilot.in/features/service-due-reminders/) - [Customers, Sites & Assets Every customer with their sites, contacts and the equipment you service](https://servicepilot.in/features/customers-sites-assets/) - [Reports Collections, revenue, receivables ageing, AMC renewals and technician performance](https://servicepilot.in/features/reports/) ## Guides on this topic [CCTV & Security CCTV Preventive Maintenance: Scope of Work and Report CCTV preventive maintenance scope of work for installers: camera, recorder, cable, power and network checks, visit frequency, report and a free Excel checklist. Read the article](https://servicepilot.in/blog/cctv-security/cctv-preventive-maintenance/)[Fire Safety Fire Extinguisher Refilling Price List: A Format to Set Your Rates Fire extinguisher refilling price list format for fire safety firms: type, capacity, refill, hydro test and part charges, with a method to set your own rates. Read the article](https://servicepilot.in/blog/fire-safety/fire-extinguisher-refilling-price-list/)[AMC Management AMC Certificate Format for Service Companies AMC certificate format for service companies: customer, equipment, AMC period, plan, visits, response time and authorised signature. Editable Word file. Read the article](https://servicepilot.in/blog/amc-management/amc-certificate-format/) ## Frequently asked questions **Q: What is an AMC contract in ServicePilot?** A: It is a contract with a customer to service their sites and assets on a schedule for a set term. It carries a plan, the services included, how often each is done, the sites and equipment covered, and the amount. **Q: Can one contract have different visit frequencies?** A: Yes. Each service line has its own cadence, for example a monthly treatment and a fortnightly fogging, or "on request". Visits that fall within 3 days of each other are merged into one trip. **Q: Can I reuse an AMC plan for many customers?** A: Yes. Create plans once, for example "Home pest control AMC" or "Split AC, 3 services". Choosing a plan on a new contract copies its services and term, which you can still edit for that customer. **Q: What happens when a contract ends?** A: The contract moves to renewal. Renewing copies the contract's own services to a new term, and the AMC renewals report lists what is coming up so none is missed. **Q: Does the contract create the jobs automatically?** A: Visits are planned from the contract's schedule. A job is created for each covered site shortly before the visit is due, with the lead time you set on the contract. [Book a free demo](https://servicepilot.in/request-demo/) [See pricing](https://servicepilot.in/pricing/)