--- title: "Work Completion Certificate Format (Word) | ServicePilot" description: "Work completion certificate format for service and installation jobs: work order, scope done, date, test results, customer acceptance and signatures. Word file." url: https://servicepilot.in/blog/technicians-field-staff/work-completion-certificate-format/ canonical: https://servicepilot.in/blog/technicians-field-staff/work-completion-certificate-format/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "work completion certificate format" language: en-IN --- Technicians & Field Staff # Work Completion Certificate Format for Service and Installation Jobs By the ServicePilot Team · Published 30-10-2026 Work completion certificate format in Word Photo by [Olena Kholina](https://unsplash.com/photos/two-people-reviewing-documents-at-a-table-MhqUBTxQ3Hw?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) A work completion certificate format records the work order or job number, customer and site, the scope completed, start and completion dates, any tests done and their results, pending items if any, and the customer's acceptance with name, designation, signature and date. Issue it at handover; many clients release the final payment only against it. [Download the editable Word format Word document (.doc) · 1 KB · free to edit Download](https://servicepilot.in/downloads/work-completion-certificate-format.doc) For installations and projects, the job is not finished until the client accepts it in writing. A work completion certificate format makes that step routine and protects your final payment. It suits CCTV, solar, electrical, plumbing, AC installation and AMC set-up jobs. Download the Word file below. ## Work completion certificate format: fields - Certificate no. and date - Work order / PO / quotation no. and date - Client name, site address, contact person - Scope of work completed (match the quotation lines) - Start date and completion date - Tests done and results (for example earthing, pressure test, camera recording check, generation on day one) - Pending items, if any, with target dates - Warranty start date and period - Client acceptance: name, designation, signature, date, stamp - Contractor: name, signature ## Sample wording This is to certify that [Company] has completed the work of [scope] at [site] as per work order [No.] dated [date]. The work was completed on [date] and tested as noted below. The client accepts the work as completed [except the items listed under pending work]. Warranty starts on [date]. ## Use it to get paid - Send the certificate with the final invoice; many clients' accounts teams ask for it. - Attach photos of the finished work and test results. - Do not wait weeks after handover; get it signed the same day. ## Start the AMC at handover The completion date is the warranty start and the natural moment to offer an AMC. Send the [AMC quotation](https://servicepilot.in/blog/amc-management/amc-quotation-format/) with the certificate. ## Keep completion with the job ServicePilot records each [job](https://servicepilot.in/features/jobs-and-scheduling/) with its checklist, photos and the customer's signature, and the history stays on the customer's site. For single visits, use the [service call report format](https://servicepilot.in/blog/technicians-field-staff/service-call-report-format/). [In ServicePilot See job scheduling software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/features/jobs-and-scheduling/) Frequently asked questions ## Questions people ask **Q: When is a work completion certificate needed?** A: For installations and projects (CCTV, solar, electrical, plumbing, AC installation) and for corporate or society clients who release payment against it. **Q: Who signs it?** A: The client's authorised person and your site lead or engineer. **Q: What if some work is pending?** A: List pending items with target dates; the certificate can be issued as "completed except the items listed". **Q: Is it the same as a job card?** A: No. A job card records one visit; a completion certificate closes a whole job or project. ## Related articles [Technicians & Field Staff Maintenance Log Book Format for Equipment at Client Sites Maintenance log book format for equipment at client sites: date, type of work, readings, parts, technician, next due and sign-off. Free Excel CSV download. Read the article](https://servicepilot.in/blog/technicians-field-staff/maintenance-log-book-format/)[Technicians & Field Staff Technician Daily Report Format for Field Service Teams Technician daily report format for field service teams: jobs done, time in and out, parts used, payments collected and pending work. Free Excel CSV download. Read the article](https://servicepilot.in/blog/technicians-field-staff/technician-daily-report-format/)[Technicians & Field Staff Service Call Report Format for Service Engineers Service call report format for service engineers: call details, fault found, action taken, parts, readings and customer sign-off. Free editable Word download. 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