---
title: "Technician Reports, KPIs and TA Formats | ServicePilot"
description: "Technician daily report format, service call report format, technician KPIs, first time fix rate, performance review template and travelling allowance format."
url: https://servicepilot.in/blog/technicians-field-staff/
canonical: https://servicepilot.in/blog/technicians-field-staff/
site: ServicePilot
section: Blog categories
updated: 2026-10-30
language: en-IN
---

Technicians & Field Staff

# Technician reports, KPIs, reviews and travel claims

Field teams are the business: what they finish, how they report and what they claim. These guides cover the technician daily report format, the service call report format, technician KPIs with the first time fix rate formula, a technician performance review template, a travelling allowance format, the work completion certificate and the maintenance log book format.

Every format is a free download, built for AC, RO, pest control, CCTV, lift and electrical teams.

Start with the daily report format and the technician KPIs.

## Technicians & Field Staff guides (7)

[Work Completion Certificate Format for Service and Installation Jobs Work completion certificate format for service and installation jobs: work order, scope done, date, test results, customer acceptance and signatures. Word file. Read the article](https://servicepilot.in/blog/technicians-field-staff/work-completion-certificate-format/)[Maintenance Log Book Format for Equipment at Client Sites Maintenance log book format for equipment at client sites: date, type of work, readings, parts, technician, next due and sign-off. Free Excel CSV download. Read the article](https://servicepilot.in/blog/technicians-field-staff/maintenance-log-book-format/)[Technician Daily Report Format for Field Service Teams Technician daily report format for field service teams: jobs done, time in and out, parts used, payments collected and pending work. Free Excel CSV download. Read the article](https://servicepilot.in/blog/technicians-field-staff/technician-daily-report-format/)[Service Call Report Format for Service Engineers Service call report format for service engineers: call details, fault found, action taken, parts, readings and customer sign-off. Free editable Word download. Read the article](https://servicepilot.in/blog/technicians-field-staff/service-call-report-format/)[Technician KPI Examples for Service Businesses Technician KPI examples for service businesses: jobs per day, first time fix rate, repeat calls, on-time arrival, customer rating, collections, with formulas. Read the article](https://servicepilot.in/blog/technicians-field-staff/technician-kpi/)[Technician Performance Review Template for Service Companies Technician performance review template for service companies: KPIs, skills, customer feedback, behaviour and goals, with rating guide. Editable Word download. Read the article](https://servicepilot.in/blog/technicians-field-staff/technician-performance-review-template/)[Travelling Allowance Format for Technicians and Field Staff Travelling allowance format for technicians and field staff: date, route, km, mode, rate, fuel, parking and approval columns. Free Excel CSV download. Read the article](https://servicepilot.in/blog/technicians-field-staff/travelling-allowance-format/)

## How ServicePilot helps with technicians & field staff

The guides above explain the rules and routines; [Dispatch Board](https://servicepilot.in/features/dispatch-board/) in ServicePilot handles them day to day. See [all ServicePilot features](https://servicepilot.in/features/), [pricing](https://servicepilot.in/pricing/) or [book a demo](https://servicepilot.in/request-demo/). Browse [all ServicePilot blog articles](https://servicepilot.in/blog/) or the [field service glossary](https://servicepilot.in/glossary/).