--- title: "RO Service Report Format with TDS Readings | ServicePilot" description: "RO service report format for technicians: unit, TDS before and after, filters changed, parts, observations and customer sign-off. A simple layout to copy." url: https://servicepilot.in/blog/ro-water-purifier/ro-service-report-format/ canonical: https://servicepilot.in/blog/ro-water-purifier/ro-service-report-format/ site: ServicePilot section: Blog articles updated: 2026-10-27 keywords: "RO service report format" language: en-IN --- RO & Water Purifier # RO Service Report Format with TDS Readings By the ServicePilot Team ยท Published 27-10-2026 Photo by [Bluewater Sweden](https://unsplash.com/photos/a-white-water-bottle-on-a-counter-c_sKQHxobPk?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) An RO service report records the customer and unit, date and technician, TDS of input and output water, filters and membrane changed, parts used, observations and the next service due, with a customer sign-off. Giving the report after every visit shows the work and supports renewals. A short service report after each visit makes the customer feel looked after and makes renewal easier. Use these fields. ## RO service report format: Header Company name and phone; report number; date; technician. ## Customer and unit - Customer name, address and phone - Purifier make, model, serial number and install date - AMC number, if any ## Water readings - Input TDS and output TDS - Flow and tank condition ## Work done - Filters changed (sediment, carbon, membrane) with dates - Parts replaced and quantities - Sanitisation done: yes / no ## Observations and next service Issues noticed, advice to the customer and the next service due date. ## Sign-off Technician and customer name and signature. ## Keep it with the purifier When each visit is a [job](https://servicepilot.in/features/jobs-and-scheduling/) against the customer's purifier, the history builds itself. See [RO AMC software](https://servicepilot.in/blog/ro-water-purifier/ro-amc-software-india/) and [filter change reminders](https://servicepilot.in/blog/ro-water-purifier/ro-filter-change-reminder-system/). Treat this RO service report format guide as a starting point and adapt it to your own business. If you would like help applying the RO service report format to your own services and customers, [book a demo](https://servicepilot.in/request-demo/) and we will walk through it with you. [In ServicePilot See job scheduling software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/features/jobs-and-scheduling/) Frequently asked questions ## Questions people ask **Q: Why record TDS?** A: Input and output TDS show how the system is performing and help justify filter or membrane changes. **Q: Should the report show parts?** A: Yes, with quantity, so the customer sees what was changed. **Q: How do I give the report?** A: On paper, or as a PDF message after the visit. **Q: Can reports be kept digitally?** A: Yes. In ServicePilot, each visit is a job with a record against the purifier. ## Related articles [RO & Water Purifier RO Installation Charges: How Water Purifier Firms Should Price RO installation charges for water purifier service firms: what the visit includes, extra pipe and fittings, wall mounting, water test, and the AMC. Read the article](https://servicepilot.in/blog/ro-water-purifier/ro-installation-charges/)[RO & Water Purifier RO Membrane Change: When It Is Due and How to Handle It RO membrane change for water purifier service firms: signs it is due, TDS checks, the replacement process, pricing the visit and reminding customers on time. Read the article](https://servicepilot.in/blog/ro-water-purifier/ro-membrane-change/)[RO & Water Purifier RO AMC Quotation Format for Water Purifier Service Firms RO AMC quotation format for water purifier service firms: plan options, visits, filters and membrane cover, price, terms and validity. Editable Word download. Read the article](https://servicepilot.in/blog/ro-water-purifier/ro-amc-quotation-format/) Recent articles - [Pest Control - Bed Bug Treatment Cost: How Pest Control Firms Should Price](https://servicepilot.in/blog/pest-control/bed-bug-treatment-cost/) - [CCTV & Security - CCTV Preventive Maintenance: Scope of Work and Report](https://servicepilot.in/blog/cctv-security/cctv-preventive-maintenance/) - [AMC Management - Breakdown Maintenance Format for AMC and Service Firms](https://servicepilot.in/blog/amc-management/breakdown-maintenance-format/) - [Fire Safety - Fire Extinguisher Refilling Price List: A Format to Set Your Rates](https://servicepilot.in/blog/fire-safety/fire-extinguisher-refilling-price-list/) - [AMC Management - AMC Certificate Format for Service Companies](https://servicepilot.in/blog/amc-management/amc-certificate-format/) [View all articles](https://servicepilot.in/blog/)