--- title: "Quotation Follow Up Message: WhatsApp Samples | ServicePilot" description: "Quotation follow up message samples for WhatsApp and email: day 1, day 3, day 7 and last follow-up, for AMC, installation and repair quotes. English and Hindi." url: https://servicepilot.in/blog/quotes-payments/quotation-follow-up-message/ canonical: https://servicepilot.in/blog/quotes-payments/quotation-follow-up-message/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "quotation follow up message" language: en-IN --- Quotes & Payments # Quotation Follow Up Message: WhatsApp and Email Samples By the ServicePilot Team ยท Published 30-10-2026 Quotation follow up email Photo by [Sanket Mishra](https://unsplash.com/photos/a-person-holding-a-cell-phone-with-a-chat-app-on-the-screen-qAKPcrIcRG8?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) A quotation follow up message should name the quote and what it covers, ask one simple question and make the next step easy. Send the first follow-up the day after the quote, a second after three days with something useful (a slot, an answer to a doubt), a third after a week, then one last message that closes the loop politely. Most service quotes are not rejected. They are forgotten: the customer asked three firms, got busy and never replied. A short quotation follow up message, sent on a schedule, wins many of those jobs. Copy the samples below for AMC, installation and repair quotes. ## Quotation follow up message: day 1 **English:** Hello [Name], thank you for your time yesterday. Sharing quotation [No.] for [AMC for 3 ACs / CCTV installation / termite treatment] again for easy reference. Any question I can answer? **Hindi:** Namaste [Name] ji, kal ke liye dhanyavaad. [Service] ka quotation [No.] dobara bhej raha hoon. Koi sawaal ho to batayiye. ## Day 3: add something useful Hello [Name], we have a slot on [day] if you would like to start. For your [site], the quote includes [visits / parts / warranty], so there are no extra charges for [common doubt]. Shall I book it? ## Day 7: check the doubt Hello [Name], just checking on quotation [No.]. If anything is holding it back (scope, timing or price), tell me and I will see what we can adjust. ## Last follow-up: close the loop Hello [Name], I will not keep messaging about quotation [No.]. If you decide to go ahead later, reply here and we will pick it up. Thank you for considering [Company]. This last message often gets the reply the others did not, because it asks for a decision without pressure. ## Email version **Subject:** Quotation [No.] for [service] at [site]. **Body:** Dear [Name], following up on our quotation dated [date] for [service]. It covers [scope] at Rs [amount] plus GST, valid until [date]. We can start on [date]. Please let me know if you have any questions. Regards, [Name], [Phone] ## Rules that win more quotes - Follow up from the business number, not a salesperson's personal phone. - Every message adds something: a slot, an answer, a reminder of validity. - Call once after the second message. A five-minute call answers what three messages cannot. - Record the outcome (won, lost, reason). Lost reasons tell you what to fix. ## Keep every open quote on one list Follow-ups fail when quotes live in a sent-mail folder. ServicePilot keeps [quotations](https://servicepilot.in/features/quotations-and-sales/) with their status, linked to the [lead and site survey](https://servicepilot.in/features/leads-and-site-surveys/), so the list of quotes waiting for a reply is always ready. For the quote itself, see the [pest control quotation format](https://servicepilot.in/blog/pest-control/pest-control-quotation-format/). [In ServicePilot See quotation software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/features/quotations-and-sales/) Frequently asked questions ## Questions people ask **Q: How soon should I follow up on a quotation?** A: The next day. The customer is still comparing, and the first firm to follow up often wins. **Q: How many follow-ups are too many?** A: Four over about ten days is enough. After that, close the loop politely and keep the lead for later. **Q: Should I offer a discount in the follow-up?** A: Not by default. Answer the doubt first; most customers delay because something is unclear, not because of price. **Q: Can I track which quotes need a follow-up?** A: Yes. 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