--- title: "Lift Breakdown Notice Format for Societies | ServicePilot" description: "Lift breakdown notice formats for lift companies and societies: lift out of order, under maintenance and restored notices, plus a WhatsApp update. Word file." url: https://servicepilot.in/blog/lift-elevator/lift-breakdown-notice/ canonical: https://servicepilot.in/blog/lift-elevator/lift-breakdown-notice/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "lift breakdown notice" language: en-IN --- Lift & Elevator # Lift Breakdown Notice: Formats for Out of Order and Maintenance By the ServicePilot Team · Published 30-10-2026 What happens if a lift breaks down Photo by [Julia Taubitz](https://unsplash.com/photos/Y7COqhqKdjk?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) A lift breakdown notice should say which lift is out of service, since when, the reason in plain words (breakdown, scheduled maintenance, part awaited), the expected restoration time, a request not to use or force the doors, and the contact for emergencies. Put it on every floor's lift door and send the same text to the residents' group, then a second notice when the lift is restored. [Download the editable Word format Word document (.doc) · 1 KB · free to edit Download](https://servicepilot.in/downloads/lift-breakdown-notice.doc) Nothing makes a society angrier than a lift that stops with no word on when it will run again. A clear lift breakdown notice on every floor, and the same message on the residents' group, turns a complaint into patience. Lift companies can supply this text to every society on AMC. Download the Word file below. ## Lift breakdown notice: out of order **NOTICE: LIFT OUT OF ORDER** Lift [A / B / service lift] is out of service from [time, date] due to [a fault / a part replacement]. Our lift service team, [Company], is working on it. Expected to be back in service by [time, date]. Please do not press the call button or try to open the doors. In an emergency, call [number]. We regret the inconvenience. - [Society / building management] ## Scheduled maintenance notice **NOTICE: LIFT MAINTENANCE** Lift [A] will be under scheduled maintenance on [date] from [time] to [time]. Please plan accordingly. Lift [B] will be available. - [Management] ## Part awaited (longer breakdown) Lift [A] remains out of service. The faulty [part] has been ordered and is expected on [date]. We will restore the lift the same day it arrives and update this notice. For help with elderly residents or deliveries, contact [name, number]. ## Restored notice **LIFT RESTORED** Lift [A] is back in normal service from [time, date]. Thank you for your patience. Please report any unusual noise or jerk to [number]. ## WhatsApp update for residents Update on Lift [A]: out of service since [time] due to [reason]. [Company] team on site. Expected back by [time]. Emergency: [number]. We will post again when it is restored. ## For the lift company - Log every breakdown call with time reported, time attended and time restored. - Send the society the notice text within the hour. - Record the cause on the job; repeat causes point to a part or a maintenance gap. ServicePilot logs breakdown calls as [service requests](https://servicepilot.in/features/service-requests/) against the society and lift, alongside the monthly visits from the [lift maintenance checklist](https://servicepilot.in/blog/lift-elevator/lift-maintenance-checklist/). [In ServicePilot See lift maintenance software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/industries/lift-and-elevator/) Frequently asked questions ## Questions people ask **Q: Who should put up the notice?** A: The society or building manager, often with the text supplied by the lift company. Agree this in the AMC. **Q: Should the notice give a restoration time?** A: Yes, an honest estimate, and update it if a part is delayed. **Q: What if someone is trapped?** A: Follow your rescue procedure and call the lift company's emergency number at once; the notice should show that number. **Q: Should scheduled maintenance get a notice?** A: Yes, a day ahead, with the time window. ## Related articles [Lift & Elevator Lift Inspection Report Format for Lift Maintenance Firms Lift inspection report format for lift AMC firms: lift details, machine room, car, doors, shaft, pit, safety devices, defects, actions and sign-off. Word file. Read the article](https://servicepilot.in/blog/lift-elevator/lift-inspection-report-format/)[Lift & Elevator Lift Maintenance Software for Elevator AMC Companies Lift maintenance software for elevator companies in India: AMC contracts, monthly preventive visits, breakdown calls, licence renewal dates and GST invoices. Read the article](https://servicepilot.in/blog/lift-elevator/lift-maintenance-software/)[Lift & Elevator Lift AMC Agreement Format: Clauses to Include Lift AMC agreement format with clauses for scope, preventive visits, breakdown response, parts, exclusions, safety and payment. Editable Word download. Read the article](https://servicepilot.in/blog/lift-elevator/lift-amc-agreement-format/) Recent articles - [Pest Control - Bed Bug Treatment Cost: How Pest Control Firms Should Price](https://servicepilot.in/blog/pest-control/bed-bug-treatment-cost/) - [CCTV & Security - CCTV Preventive Maintenance: Scope of Work and Report](https://servicepilot.in/blog/cctv-security/cctv-preventive-maintenance/) - [AMC Management - Breakdown Maintenance Format for AMC and Service Firms](https://servicepilot.in/blog/amc-management/breakdown-maintenance-format/) - [Fire Safety - Fire Extinguisher Refilling Price List: A Format to Set Your Rates](https://servicepilot.in/blog/fire-safety/fire-extinguisher-refilling-price-list/) - [AMC Management - AMC Certificate Format for Service Companies](https://servicepilot.in/blog/amc-management/amc-certificate-format/) [View all articles](https://servicepilot.in/blog/)