--- title: "UPS AMC: Scope, Checklist and Charges | ServicePilot" description: "UPS AMC for service firms: what to cover, preventive visit checklist, battery terms, breakdown response, exclusions and how to price it. Free Excel checklist." url: https://servicepilot.in/blog/it-computer-amc/ups-amc/ canonical: https://servicepilot.in/blog/it-computer-amc/ups-amc/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "UPS AMC" language: en-IN --- IT & Computer AMC # UPS AMC: Scope, Visit Checklist and Charges By the ServicePilot Team · Published 30-10-2026 UPS AMC charges Photo by [mostafa mahmoudi](https://unsplash.com/photos/47jO5Y8nsYo?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) A UPS AMC covers a fixed number of preventive visits a year for the customer's UPS units, breakdown support within an agreed time, and either labour only (non-comprehensive) or labour plus listed parts (comprehensive). Batteries are usually excluded or quoted separately. Each visit checks the UPS, batteries, load, alarms and environment, and records the readings. [Download the UPS visit checklist (CSV, opens in Excel) CSV, opens in Excel or Google Sheets · 1 KB · free to edit Download](https://servicepilot.in/downloads/ups-amc-checklist.csv) Offices, clinics, banks and shops depend on their UPS, and most only notice it when the power goes and the UPS fails. A UPS AMC sells the visits that prevent that. Here is what to cover and a visit checklist you can use. ## UPS AMC scope - Units covered: make, model, kVA, serial number, location - Preventive visits a year and what each includes - Breakdown response time and working hours - Non-comprehensive (labour) or comprehensive (labour plus listed parts) - Batteries: excluded, or quoted separately with their age noted - Exclusions: input power problems, surges, misuse, relocation, items not listed ## Visit checklist - Input and output voltage, load percentage, frequency - Battery voltage, terminals, swelling or leaks, battery date - Alarms and event log - Fans, dust, ventilation and room temperature - Backup test as agreed with the customer - Earthing check where in scope Download the CSV for Excel below; it has a row per unit per visit. ## Pricing Price from the number and size of units, visits, travel and expected breakdown calls; add a parts allowance for comprehensive cover. See [computer AMC charges](https://servicepilot.in/blog/it-computer-amc/computer-amc-charges/) for the method and use the [computer AMC quotation format](https://servicepilot.in/blog/it-computer-amc/computer-amc-quotation-format/) for the offer. ## Track units and batteries In ServicePilot each UPS is an [asset](https://servicepilot.in/features/customers-sites-assets/) on the customer's site with its serial number, the AMC creates the visits, and the visit history shows when batteries were last changed, so you can quote replacements before they fail. [In ServicePilot See IT AMC management software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/industries/it-amc/) Frequently asked questions ## Questions people ask **Q: What does a UPS AMC include?** A: Preventive visits, breakdown support, and labour; a comprehensive AMC also covers listed parts. Battery replacement is usually separate. **Q: How many visits a year?** A: Commonly quarterly for business UPS units, but agree it per site and follow the maker's guidance. **Q: Are batteries covered?** A: Usually not in the AMC price, because battery life depends on use and power cuts. Quote batteries separately and track their age. **Q: How do I price a UPS AMC?** A: From the number and size of units, visits a year, travel, expected breakdown calls and parts risk for comprehensive cover, plus margin. ## Related articles [IT & Computer AMC Server AMC: Scope, Cost and Terms for IT Service Firms Server AMC for IT service firms: servers and network devices in scope, visits, response time, parts, backups, exclusions and how to price it. Word terms. Read the article](https://servicepilot.in/blog/it-computer-amc/server-amc/)[IT & Computer AMC Printer AMC Terms and Conditions: A Template for IT Firms Printer AMC terms and conditions for IT service firms: printers covered, visits, response time, parts, toner and drum, page limits, exclusions. Word download. Read the article](https://servicepilot.in/blog/it-computer-amc/printer-amc-terms-and-conditions/)[IT & Computer AMC Computer AMC Contract Format for IT Service Companies Computer AMC contract format for IT service firms: devices covered, preventive visits, response time, parts, software support, exclusions, payment. Word file. 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