---
title: "Computer AMC Charges: How to Price per Device | ServicePilot"
description: "Computer AMC charges for IT service firms: how to work out a yearly price per desktop, laptop and printer, comprehensive vs not, with a worked example."
url: https://servicepilot.in/blog/it-computer-amc/computer-amc-charges/
canonical: https://servicepilot.in/blog/it-computer-amc/computer-amc-charges/
site: ServicePilot
section: Blog articles
updated: 2026-10-30
keywords: "computer AMC charges"
language: en-IN
---

IT & Computer AMC

# Computer AMC Charges: How to Price an IT AMC per Device

By the ServicePilot Team · Published 30-10-2026

Computer AMC price list

Photo by [CLAUDIMIR PACHIONI](https://unsplash.com/photos/sHrDI7CO9H4?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) To set computer AMC charges, estimate for each device type the yearly cost of preventive visits, expected breakdown calls (remote and on-site), parts risk if comprehensive and your overhead, then add a margin. Quote per device per year, with separate prices for comprehensive and non-comprehensive cover, and price old or out-of-warranty devices separately.

Computer AMC charges are often copied from a competitor's quote. That works until a client with old machines eats your margin. A better way is to price each device type from your own costs. Here is the method with an illustrative example; the figures are not market rates.

## Computer AMC charges: the method

- Visits: preventive visits per year x time per device x your hourly cost.
- Calls: expected breakdown calls per device per year, split remote and on-site.
- Parts (comprehensive only): expected parts cost per device per year plus a buffer.
- Overhead: travel, coordinator time, tools.
- Margin.

## Worked example (illustrative, not a market rate)

A desktop, non-comprehensive, 4 preventive visits a year:

- Visits: 4 x 20 minutes = 80 minutes x Rs 300 an hour = Rs 400
- Calls: 2 remote (Rs 100 each) + 1 on-site (Rs 300) = Rs 500
- Overhead share: Rs 200
- Cost Rs 1,100; with a 35% margin, about Rs 1,700 per desktop per year

For comprehensive cover, add the expected parts cost (for example a power supply or RAM failure rate across your installed base) and a safety margin, and exclude costly parts such as motherboards on old machines if you cannot predict them.

## Adjust for the client

- Devices over a certain age or out of warranty: higher rate or non-comprehensive only.
- Faster response time: higher rate.
- Many devices at one site: lower travel per device.

## Check it at renewal

Before renewal, compare the fee with the visits, calls and parts actually spent on the client. Raise the price where it lost money, with the [price increase letter](https://servicepilot.in/blog/quotes-payments/price-increase-letter-to-customers/). ServicePilot records jobs, parts and [expenses](https://servicepilot.in/features/expenses/) against each [AMC](https://servicepilot.in/features/amc-contracts/), so the comparison is ready. Quote with the [computer AMC quotation format](https://servicepilot.in/blog/it-computer-amc/computer-amc-quotation-format/).

[In ServicePilot See IT AMC management software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/industries/it-amc/)

Frequently asked questions

## Questions people ask

**Q: What are typical computer AMC charges?**
A: They vary by city, device age, response time and cover. Work from your own costs; the example on this page is illustrative, not a market rate.

**Q: Why charge more for comprehensive AMC?**
A: You carry the parts risk. Price the expected parts cost per device plus a buffer, and exclude costly items you cannot predict.

**Q: Should printers be priced like desktops?**
A: No. Printers have more mechanical faults; price them separately and exclude consumables.

**Q: How do I check if an AMC is profitable?**
A: Compare the fee with the visits, calls and parts actually spent on that client during the year.

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