---
title: "Service Job Card Format (Excel, Word) | ServicePilot"
description: "Service job card format for field service teams: job number, customer, site, complaint, work done, parts, time, charges and sign-off. Excel-ready CSV download."
url: https://servicepilot.in/blog/field-service-software/service-job-card-format/
canonical: https://servicepilot.in/blog/field-service-software/service-job-card-format/
site: ServicePilot
section: Blog articles
updated: 2026-10-30
keywords: "service job card format"
language: en-IN
---

Field Service Software

# Service Job Card Format for Field Service Teams

By the ServicePilot Team · Published 30-10-2026

Service job card format in Excel

Photo by [Jakub Żerdzicki](https://unsplash.com/photos/a-calculator-sitting-on-top-of-a-table-next-to-a-laptop-8wLZi9OhsWU?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) A service job card records the job number, date and technician, customer and site, the complaint, the work done, parts used, time in and out, charges and the customer's sign-off. One format for every job gives you a history per customer, supports the invoice and settles disputes.

[Download the Excel (CSV) format CSV, opens in Excel or Google Sheets · 1 KB · free to edit Download](https://servicepilot.in/downloads/service-job-card-format.csv) Use this service job card format as a paper card or an Excel sheet. Download the CSV, open it in Excel and add rows for each job.

## Service job card format: Columns to use

- Job no
- Date
- Technician
- Customer
- Address / phone
- Service type
- Equipment
- Complaint reported
- Work done
- Parts used
- Time in
- Time out
- Amount (excl. GST)
- GST
- Payment mode
- Customer sign-off
- Next visit due

## Use it, then stop retyping it

Cards pile up in a bag. When each job is a record in [ServicePilot](https://servicepilot.in/features/jobs-and-scheduling/), the history, the invoice and the next visit follow from it. See [field service software for small business](https://servicepilot.in/blog/field-service-software/field-service-management-software-small-business-india/).

[In ServicePilot See job scheduling software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/features/jobs-and-scheduling/)

Frequently asked questions

## Questions people ask

**Q: What is a job card?**
A: A record of one job: who, where, what was reported, what was done, with what parts and for how much.

**Q: Is a job card the same as a work order?**
A: Close. A work order is often the instruction before the job; a job card records the job. Many teams use one document for both.

**Q: Paper, Excel or software?**
A: Paper for signatures, Excel for a few jobs a day, software when you need history, scheduling and billing together.

**Q: Can I import cards into software?**
A: A clean sheet is easy to import. ServicePilot keeps jobs natively.

## Related articles

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