--- title: "How to Get Google Reviews from Customers | ServicePilot" description: "How to get Google reviews from customers in a service business: when to ask, the review link and QR code, and review request message samples for WhatsApp." url: https://servicepilot.in/blog/customers-complaints/how-to-get-google-reviews-from-customers/ canonical: https://servicepilot.in/blog/customers-complaints/how-to-get-google-reviews-from-customers/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "get Google reviews from customers" language: en-IN --- Customers & Complaints # How to Get Google Reviews from Customers After a Service Visit By the ServicePilot Team ยท Published 30-10-2026 Photo by [Towfiqu barbhuiya](https://unsplash.com/photos/a-row-of-yellow-stars-sitting-on-top-of-a-blue-and-pink-surface-0ZUoBtLw3y4?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) The way to get Google reviews from customers is to ask every satisfied customer, right after the job, with a direct review link from your Google Business Profile. Send a short WhatsApp message with the link, or show a QR code on the job card. Do not offer discounts or gifts for reviews, and do not write reviews yourself: Google's policies prohibit both. For home services, the Google rating is often the first thing a customer sees. Most happy customers will leave a review; they just need to be asked at the right moment with a link that opens the review box. Here is how to get Google reviews from customers, with messages to copy. ## How to get Google reviews from customers: the routine - Finish the job and ask the customer if everything is working. - If they are happy, the technician says: "We will send a link; a review helps us a lot." - Within an hour, the office sends the review request message with the link. - One gentle reminder after three days if no review. Then stop. ## Get your review link and QR code Open your Google Business Profile, choose "Ask for reviews" and copy the link. Print the QR code on your job card, invoice and visiting card. Use one link everywhere. ## Review request message samples **English:** Hello [Name], thank you for choosing [Company] today. If you were happy with [technician]'s work, could you take 30 seconds to leave a Google review? [link] It helps other families find us. **Hindi:** Namaste [Name] ji, aaj [Company] ki service ke liye dhanyavaad. Agar aap [technician] ke kaam se khush hain to Google par review dein: [link]. Isse doosre log bhi humein dhoondh paate hain. **Reminder:** Hello [Name], just a gentle reminder about the review link from [day]: [link]. Thank you! ## What not to do - Offer a discount, gift or free service for a review. - Ask staff or relatives to post reviews. - Send the link to a customer who just complained. - Ask only for "5 stars". Ask for an honest review. ## Reply to every review Thank good reviews by name. For a bad one: acknowledge, apologise for the experience, offer to fix it and give a number. See [how to respond to customer complaints](https://servicepilot.in/blog/customers-complaints/how-to-respond-to-customer-complaints/). ## Know who is happy before you ask ServicePilot records [customer feedback](https://servicepilot.in/features/customer-feedback/) against each job with a rating, so you can send the review link only to customers who rated the visit well, and call the rest. Use the [customer feedback form](https://servicepilot.in/blog/customers-complaints/customer-feedback-form-for-service/) for the questions. [In ServicePilot See customer feedback after service in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/features/customer-feedback/) Frequently asked questions ## Questions people ask **Q: Where do I find my Google review link?** A: In your Google Business Profile, use "Ask for reviews" or "Get more reviews" to copy the link or a QR code. **Q: Can I give a discount for a review?** A: No. Google's policies prohibit offering incentives for reviews, and reviews can be removed. **Q: Should I ask every customer?** A: Ask customers who were happy. For unhappy ones, fix the problem first. **Q: Should I reply to reviews?** A: Yes, to all of them, briefly. A polite reply to a bad review reassures the next customer. ## Related articles [Customers & Complaints Welcome Message for New Customers: WhatsApp Samples for Service Firms Welcome message for new customers on WhatsApp for service businesses: new AMC, first booking, society or office contract, in English and Hindi, ready to copy. Read the article](https://servicepilot.in/blog/customers-complaints/welcome-message-for-new-customers/)[Customers & Complaints Thank You Message to Customer After Service: Samples to Copy Thank you message to customer after service: WhatsApp samples for home visits, AMC visits, first jobs and repeat customers, in English and Hindi, ready to copy. 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