--- title: "CCTV Maintenance Checklist (Excel Format) | ServicePilot" description: "CCTV maintenance checklist for AMC visits: cameras, image quality, NVR/DVR, recording days, hard disk health, power, cabling and remote view. Free Excel CSV." url: https://servicepilot.in/blog/cctv-security/cctv-maintenance-checklist/ canonical: https://servicepilot.in/blog/cctv-security/cctv-maintenance-checklist/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "CCTV maintenance checklist" language: en-IN --- CCTV & Security # CCTV Maintenance Checklist for AMC Visits By the ServicePilot Team · Published 30-10-2026 CCTV maintenance checklist in Excel Photo by [Alan J. Hendry](https://unsplash.com/photos/KNt4zd8HPb0?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) A CCTV maintenance checklist covers each camera (image clear by day and night, lens clean, angle correct, housing and cable sound), the NVR or DVR (recording on all channels, recording days available, hard disk health, date and time correct, firmware), power supply and UPS, cabling and connectors, and remote or mobile viewing, with status and action for each. [Download the CCTV checklist (CSV, opens in Excel) CSV, opens in Excel or Google Sheets · 1 KB · free to edit Download](https://servicepilot.in/downloads/cctv-maintenance-checklist.csv) Customers find out their CCTV stopped recording on the day they need the footage. A CCTV maintenance checklist used on every AMC visit prevents that and shows the customer what the AMC is worth. Download the CSV for Excel. ## CCTV maintenance checklist: cameras - Image clear by day; IR night view working - Lens and housing cleaned - Angle and coverage as agreed; no new obstructions - Housing sealed, bracket tight, cable and connector sound ## NVR / DVR - All channels recording - Recording days available vs agreed - Hard disk health status, no errors - Date and time correct - Firmware version noted; update if needed and approved - Passwords not left at default ## Power, network and viewing - Power supply / PoE switch and UPS working - Cable runs and connectors, rodent damage - Remote and mobile viewing working for the customer ## Report to the customer - Status per camera and for the recorder - Faults and parts needed with a quote - Recording days found, in writing ## Keep it on the AMC ServicePilot keeps cameras and recorders as equipment on the customer's site, creates [AMC](https://servicepilot.in/features/amc-contracts/) visits on schedule and stores the checklist on each job. See the [CCTV service report format](https://servicepilot.in/blog/cctv-security/cctv-service-report-format/) and the [CCTV AMC contract format](https://servicepilot.in/blog/cctv-security/cctv-amc-contract-format/). [In ServicePilot See CCTV AMC software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/industries/cctv-and-security/) Frequently asked questions ## Questions people ask **Q: How often should CCTV be maintained?** A: Quarterly preventive visits are common in AMCs, with remote checks between. Agree the frequency in the contract. **Q: What is the most common fault found?** A: Recording stopped or fewer days stored than expected, often due to hard disk issues. Check recording on every visit. **Q: Should the date and time be checked?** A: Yes. Footage with the wrong time is of little use as evidence. **Q: Should I clean the cameras?** A: Yes, lens and housing, especially outdoor cameras near roads or construction. ## Related articles [CCTV & Security CCTV Preventive Maintenance: Scope of Work and Report CCTV preventive maintenance scope of work for installers: camera, recorder, cable, power and network checks, visit frequency, report and a free Excel checklist. Read the article](https://servicepilot.in/blog/cctv-security/cctv-preventive-maintenance/)[CCTV & Security Access Control System AMC: Scope, Visits and Checklist Access control system AMC for security installers: controllers, readers, locks, biometric and card devices, visit checklist, response time, exclusions. Excel. Read the article](https://servicepilot.in/blog/cctv-security/access-control-system-amc/)[CCTV & Security CCTV Installation Charges: How Installers Should Price a Job CCTV installation charges for security installers: pricing per camera, cabling per metre, recorder setup, mobile view and site extras, with a worked example. 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