---
title: "CCTV AMC Software for Installers in India | ServicePilot"
description: "CCTV AMC software for security installers in India: site surveys, quotations, camera inventory per site, quarterly maintenance visits and GST invoices."
url: https://servicepilot.in/blog/cctv-security/cctv-amc-software/
canonical: https://servicepilot.in/blog/cctv-security/cctv-amc-software/
site: ServicePilot
section: Blog articles
updated: 2026-10-30
keywords: "CCTV AMC software"
language: en-IN
---

CCTV & Security

# CCTV AMC Software for Security Installers

By the ServicePilot Team · Published 30-10-2026

CCTV maintenance software

Photo by [Lianhao Qu](https://unsplash.com/photos/LfaN1gswV5c?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) CCTV AMC software lets an installer move from enquiry to site survey, quotation and installation, record every camera and recorder at each site, and run quarterly maintenance visits under an AMC with GST billing. Its value is that the installed equipment and the maintenance contract live on the same customer record.

CCTV AMC software has to tie the project (survey, quote, install) to the contract (quarterly visits, repairs) that follows it.

## Problems CCTV AMC software should solve for a CCTV and security business

- Quotes take hours and differ between salespeople.
- Installed equipment is not recorded, so repairs start from scratch.
- Maintenance visits are forgotten after the installation team leaves.
- Parts for repairs run out at the wrong time.

## What it must do

- Leads and surveys: enquiry, site survey notes and photos
- Quotations: equipment and labour lines with tax
- Camera and recorder records: model, location and warranty per site
- AMC plans: quarterly maintenance visits
- Repairs: DVR or NVR repair jobs with parts
- Billing: GST invoices and payments

## Questions to ask before you buy

- Can I record every camera and recorder per site?
- Can I quote equipment and installation together?
- Does the AMC create quarterly visits?
- Can I record parts used on repairs?

## How ServicePilot handles CCTV and security

ServicePilot's CCTV template adds camera installation, preventive maintenance, DVR or NVR repair, a quarterly CCTV AMC and a CCTV system asset type. See [ServicePilot for CCTV](https://servicepilot.in/industries/cctv-and-security/).

Related: [CCTV AMC contract format](https://servicepilot.in/blog/cctv-security/cctv-amc-contract-format/), [CCTV AMC charges](https://servicepilot.in/blog/cctv-security/cctv-amc-charges/) and [CCTV service report format](https://servicepilot.in/blog/cctv-security/cctv-service-report-format/).

[In ServicePilot See CCTV AMC software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/industries/cctv-and-security/)

Frequently asked questions

## Questions people ask

**Q: What should CCTV AMC software track?**
A: Customers, sites, installed cameras and recorders (model, warranty), AMC contracts, maintenance visits, repairs and invoices.

**Q: Can it handle quotations?**
A: ServicePilot builds quotations with equipment and labour on Growth and above.

**Q: Does it work for access control and alarms?**
A: You can add services and asset types for them; the CCTV template is built for CCTV.

**Q: How much is it?**
A: From ₹2,499 a month for ServicePilot Starter, excluding GST.

## Related articles

[CCTV & Security CCTV Preventive Maintenance: Scope of Work and Report CCTV preventive maintenance scope of work for installers: camera, recorder, cable, power and network checks, visit frequency, report and a free Excel checklist. Read the article](https://servicepilot.in/blog/cctv-security/cctv-preventive-maintenance/)[CCTV & Security Access Control System AMC: Scope, Visits and Checklist Access control system AMC for security installers: controllers, readers, locks, biometric and card devices, visit checklist, response time, exclusions. Excel. Read the article](https://servicepilot.in/blog/cctv-security/access-control-system-amc/)[CCTV & Security CCTV Installation Charges: How Installers Should Price a Job CCTV installation charges for security installers: pricing per camera, cabling per metre, recorder setup, mobile view and site extras, with a worked example. Read the article](https://servicepilot.in/blog/cctv-security/cctv-installation-charges/)

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