--- title: "Access Control System AMC: Scope, Checklist | ServicePilot" description: "Access control system AMC for security installers: controllers, readers, locks, biometric and card devices, visit checklist, response time, exclusions. Excel." url: https://servicepilot.in/blog/cctv-security/access-control-system-amc/ canonical: https://servicepilot.in/blog/cctv-security/access-control-system-amc/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "access control system AMC" language: en-IN --- CCTV & Security # Access Control System AMC: Scope, Visits and Checklist By the ServicePilot Team · Published 30-10-2026 Photo by [Michał Jakubowski](https://unsplash.com/photos/oQD9uq4Rd4I?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) An access control system AMC covers the controllers, card, biometric and face readers, electric locks, exit buttons, power supplies, door sensors and the server or cloud software, with a number of preventive visits a year and a breakdown response time. Each visit tests every door, checks battery backup and syncs time and user lists. State exclusions such as damaged cards, vandalism and software upgrades. [Download the visit checklist (CSV, opens in Excel) CSV, opens in Excel or Google Sheets · 1 KB · free to edit Download](https://servicepilot.in/downloads/access-control-amc-checklist.csv) Offices and factories depend on doors that open for the right people. An access control system AMC keeps readers, locks and controllers working, and keeps the user list correct. Below is the scope to quote and a visit checklist to run. ## Access control system AMC: scope - Controllers and power supplies with battery backup - Card, biometric and face readers - Electric locks, door closers, exit buttons, door contacts - Software: server or cloud, user lists, time sync, backups - Preventive visits a year and breakdown response time - Exclusions: damaged cards, vandalism, door and frame damage, software upgrades and new doors unless listed ## Visit checklist - Test each door: read, unlock, relock, door-held alarm - Clean readers and check sensor response - Check lock strike alignment and power supply voltage - Test battery backup - Sync date and time; check logs are writing - Review the user list against the customer's current staff - Back up the configuration Download the CSV for Excel below; it has a row per door per visit. ## Pricing Per door, with device rates by type, visits and response time. Use the method in [CCTV AMC charges](https://servicepilot.in/blog/cctv-security/cctv-amc-charges/), and list the devices in the [AMC contract](https://servicepilot.in/blog/cctv-security/cctv-amc-contract-format/). ## Doors as assets In ServicePilot each reader and controller is an [asset](https://servicepilot.in/features/customers-sites-assets/) on the customer's site and the [AMC](https://servicepilot.in/features/amc-contracts/) creates the visits. [In ServicePilot See CCTV AMC software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/industries/cctv-and-security/) Frequently asked questions ## Questions people ask **Q: What does an access control AMC include?** A: Preventive visits, breakdown support, and labour; a comprehensive plan also lists parts such as readers and locks. **Q: Does it cover biometric attendance devices?** A: It can, if the devices are listed. Many firms quote attendance devices as a separate line. **Q: Who manages users and cards?** A: Say it in the contract: either the customer's admin, or your team on request, with a limit on changes. **Q: How is it priced?** A: Per door and per device by type, visits, response time and parts risk, plus margin. ## Related articles [CCTV & Security CCTV Preventive Maintenance: Scope of Work and Report CCTV preventive maintenance scope of work for installers: camera, recorder, cable, power and network checks, visit frequency, report and a free Excel checklist. Read the article](https://servicepilot.in/blog/cctv-security/cctv-preventive-maintenance/)[CCTV & Security CCTV Installation Charges: How Installers Should Price a Job CCTV installation charges for security installers: pricing per camera, cabling per metre, recorder setup, mobile view and site extras, with a worked example. Read the article](https://servicepilot.in/blog/cctv-security/cctv-installation-charges/)[CCTV & Security CCTV AMC Quotation Format for Security Installers CCTV AMC quotation format for security installers: camera and recorder list, visits, response time, comprehensive vs not, price, terms. Editable Word file. 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