---
title: "AC Service Procedure: Technician Checklist | ServicePilot"
description: "AC service procedure for technicians: a step-by-step split AC wet service checklist with checks before, during and after, and what to record on the job card."
url: https://servicepilot.in/blog/ac-service/ac-service-procedure-checklist/
canonical: https://servicepilot.in/blog/ac-service/ac-service-procedure-checklist/
site: ServicePilot
section: Blog articles
updated: 2026-10-28
keywords: "AC service procedure"
language: en-IN
---

AC & HVAC Service

# AC Service Procedure: A Technician Checklist

By the ServicePilot Team · Published 28-10-2026

Split AC service procedure

Photo by [Joel Muniz](https://unsplash.com/photos/8RbiLgfqoqQ?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) An AC service procedure walks the technician through: confirm the unit and complaint, check power and settings, clean filters, coil and drain, check gas pressure and electricals, test cooling and record readings, then explain findings and note the next service date. A checklist keeps the standard the same for every technician.

This is a general split AC service checklist; follow the manufacturer's service manual for your units.

## AC service procedure: Before starting

- Confirm customer, address, unit make and model, and the complaint.
- Check the power supply and the remote settings.
- Protect furniture and floor under the indoor unit.

## Indoor unit

- Remove and wash filters.
- Clean the coil and blower with the right method.
- Clear the drain line and check for leaks.

## Outdoor unit

- Clean the condenser coil and check the fan.
- Check connections and the capacitor.
- Check gas pressure and look for leaks; note if a refill is needed.

## After servicing

- Run the unit and record supply and return temperature.
- Explain findings and any extra work needed before doing it.
- Record parts used and the next service due.
- Get the customer's confirmation.

## Keep it on the job

ServicePilot's AC template includes service checklists, and each [job](https://servicepilot.in/features/jobs-and-scheduling/) carries its checklist and history for that unit. Read [AC service management software](https://servicepilot.in/blog/ac-service/ac-service-management-software/) and [the AC job card format](https://servicepilot.in/blog/ac-service/ac-service-job-card-format/).

[In ServicePilot See job scheduling software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/features/jobs-and-scheduling/)

Frequently asked questions

## Questions people ask

**Q: How often should an AC be serviced?**
A: Many firms recommend before the cooling season and again mid-season for heavy use. Follow the manufacturer's guidance.

**Q: Should the technician measure temperature?**
A: Recording supply and return temperature helps show the result of the service.

**Q: Do I need a job card?**
A: Yes. A job card records the unit, work done and parts, and is the basis of the bill.

**Q: Where can I keep the checklist?**
A: On the job in your software, so every technician follows the same steps.

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