--- title: "AC AMC Agreement Format (Word, PDF) | ServicePilot" description: "AC AMC agreement format with clauses for scope, visits, parts, response time, exclusions and payment. Editable Word download for AC service companies in India." url: https://servicepilot.in/blog/ac-service/ac-amc-agreement-format/ canonical: https://servicepilot.in/blog/ac-service/ac-amc-agreement-format/ site: ServicePilot section: Blog articles updated: 2026-10-30 keywords: "AC AMC agreement format" language: en-IN --- AC & HVAC Service # AC AMC Agreement Format: Clauses to Include By the ServicePilot Team · Published 30-10-2026 Air conditioner AMC agreement format in Word Photo by [Joel Muniz](https://unsplash.com/photos/8RbiLgfqoqQ?utm_source=servicepilot.in&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=servicepilot.in&utm_medium=referral) An AC AMC agreement should list the units covered (make, model, location), the services and number of visits, whether it is comprehensive (parts included) or non-comprehensive, the response time for breakdowns, exclusions, customer duties, the fee with GST, the term and renewal, and termination. Have it reviewed by a lawyer. [Download the editable Word format Word document (.doc) · 2 KB · free to edit Download](https://servicepilot.in/downloads/ac-amc-agreement-format.doc) Use this AC AMC agreement format as a master and change the schedule per customer. Download the Word file and edit the bracketed fields. ## AC AMC agreement format: Parties and site Service provider: [company, address]. Customer: [name, address]. Site: [address]. ## Equipment covered [Make, model, capacity, quantity, location, serial no.] Units not listed are not covered. ## Services and visits [Number] scheduled services per year at [interval]. Each service: filter and coil cleaning, drain check, gas pressure check, electrical check. ## Breakdown calls Response within [hours] on working days; [unlimited / number] breakdown visits. ## Parts [Comprehensive: labour and listed parts included] / [Non-comprehensive: parts chargeable]. Excluded: [compressor, PCB, outdoor unit damage]. ## Exclusions Damage from misuse, power surges, water or fire; unauthorised repair; consumables such as gas unless stated. ## Customer duties Access to units and power, a contact person, and early notice of problems. ## Fee and payment Fee Rs [amount] plus GST [rate]% for the term. Payment: [advance / instalments]. ## Term, renewal and termination Term [start] to [end]; renewal by written confirmation; termination on [days] days notice. ## Use it, then stop retyping it Put each unit on the contract and plan the services before summer. ServicePilot keeps [AMC contracts](https://servicepilot.in/features/amc-contracts/) with covered units and creates the visits. Read [AC service management software](https://servicepilot.in/blog/ac-service/ac-service-management-software/) and [the general AMC contract format](https://servicepilot.in/blog/amc-management/amc-contract-format/). [In ServicePilot See AMC management software in ServicePilot How ServicePilot handles this for your business, with a free demo.](https://servicepilot.in/features/amc-contracts/) Frequently asked questions ## Questions people ask **Q: Comprehensive or non-comprehensive?** A: Comprehensive covers labour and listed parts; non-comprehensive covers labour only. Say which, and list excluded parts such as compressors. **Q: How many services a year?** A: Commonly two to four for a split AC, depending on usage and what customers will pay. **Q: Is gas refill included?** A: Decide and state it. Many firms exclude gas or cap it. **Q: Do I need stamp paper?** A: It depends on value and state. Ask your lawyer. ## Related articles [AC & HVAC Service AC Installation Charges: Standard Price and Extras AC installation charges for AC service firms: standard split and window installation, copper pipe per foot, stands, drilling, extras and a worked price example. 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